Customer Service Jobs in Arizona

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 138 Jobs

Bilingual (Spanish) Customer Service Representative Tucson, AZ

  • Sahuarita, AZ
  • 1 hour ago
  • Sahuarita, AZ
  • 1 hour ago

$1,500 sign on bonus for those with a P&C or Personal Lines license, ask your recruiter for more details!...

$1,500 sign on bonus for those with a P&C or Personal Lines license, ask your recruiter for more details!...

Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....

Customer Service Representative

  • Scottsdale, AZ
  • 2 days ago
  • Scottsdale, AZ
  • 2 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative (Bilingual)

  • Glendale, AZ
  • 5 days ago
  • Glendale, AZ
  • 5 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Associate

  • Phoenix, AZ
  • 90+ days ago
  • Phoenix, AZ
  • 90+ days ago

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...

Hiring Now: Healthcare Customer Service Representative

  • Tempe, AZ
  • 4 hours ago
  • Tempe, AZ
  • 4 hours ago

Healthcare Customer Service Rep Main Details: Start Date: 3/24/2025 Pay: $19.25/Hour. Increase to $20.00/Hour once permanent!...

Customer Service Representative

  • Glendale, AZ
  • 4 hours ago
  • Glendale, AZ
  • 4 hours ago

Role Description This is a full-time on-site role as a Customer Service Representative located in Glendale, AZ....

Customer Service Representative - Brazilian Portuguese Speaking

  • Tempe, AZ
  • 7 hours ago
  • Tempe, AZ
  • 7 hours ago

Play your part in our team succeeding Our Customer Service Representatives provide premium customer service on all engagement channels, such as phone calls, emails and live chat....

Position: Customer Service Representative Location: 1650. S....

Dispatcher/ Customer Service Representative

  • Phoenix, AZ
  • 1 day ago
  • Phoenix, AZ
  • 1 day ago

Computer and customer service skills. Must have strong written and verbal communication skills. Must know how to use Microsoft Word and Excel....

Bilingual Customer Service Representative

  • Phoenix, AZ
  • 1 day ago
  • Phoenix, AZ
  • 1 day ago

Apply to be Bilingual Customer Service Representative today!...

Part Time Customer Service Representative

  • Tucson, AZ
  • 1 day ago
  • Tucson, AZ
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative 1

  • Phoenix, AZ
  • 1 day ago
  • Phoenix, AZ
  • 1 day ago

Required Knowledge, Skills, and Abilities: HS Diploma or equivalent education required; some college experience preferred At least one year of experience in retail, customer service, clerical, or related...

Customer Service Associate - Temporary

  • Peoria, AZ
  • 1 day ago
  • Peoria, AZ
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Arizona

Moving to Arizona? Find some basic demographic data about Arizona below.


Local
National
7,152,939
153,803

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Arizona

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Arizona offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Arizona
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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