Customer Service Jobs in Arizona
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Chandler, AZ
- 3 days ago
- Liberty Mutual Insurance
- Chandler, AZ
- 3 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
- Alpha The Agency
- Scottsdale, AZ
- 4 days ago
- Alpha The Agency
- Scottsdale, AZ
- 4 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Phoenix, AZ
- 2 days ago
- Phoenix, AZ
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkOpen and close utility accounts, prepares appropriate work orders for Customer Service - Field and verify customer service connect/disconnect work orders....
CUSTOMER SERVICE REPRESENTATIVE II Job Location: Address: Division of Developmental Disabilities (DDD) 290 East La Canada, Avondale, Arizona 85323 Posting Details: Salary: $35,000.00 - $37,000.00 Grade...
Remote WorkCustomer Service Representative 3 ( Triage Customer Service Representative)
- Somerton, AZ
- 17 hours ago
- Somerton, AZ
- 17 hours ago
CUSTOMER SERVICE REPRESENTATIVE 3 (TRIAGE CUSTOMER SERVICE REPRESENTATIVE) Job Location: Division of Benefits and Medical Eligibility Family Assistance Administration (FAA) Triage Customer Care Center...
Apply to be Bilingual Customer Service Representative today!...
We are seeking a dedicated and customer-focused Insurance Customer Service Representative to join our team....
Whats a typical day as Bilingual Customer Service Representative?...
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...
customer service activities at the Ports of Entry/offices that do not require an AZ P.O.S.T certified peace officer....
CUSTOMER SERVICE REPRESENTATIVE 1 & 3 Job Location: Address: 1959 S WOODLANDS VILLAGE BLVD City: FLAGSTAFF Posting Details: Salary: $37,752.00 - $42,549.94 Grade: 13 Job Summary: Customer Service Rep...
Remote Call Center Business Sales Customer Service Rep $22.50hr
- Phoenix, AZ
- 3 days ago
- Phoenix, AZ
- 3 days ago
service to our valued customers....
Remote WorkCustomer Service Representative - CWB(Bilingual Spanish)
- Phoenix, AZ
- 4 days ago
- Phoenix, AZ
- 4 days ago
service is a plus!...
Customer Service Representative - Producer Services (Bilingual Spanish)
- Phoenix, AZ
- 4 days ago
- Phoenix, AZ
- 4 days ago
service is a plus!...
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Arizona
Highest Education Level
Customer Services in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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