Customer Service Jobs in Scottsdale, AZ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Mesa, AZ (6 miles from Scottsdale, AZ)
- 23 hours ago
- Mesa, AZ (6 miles from Scottsdale, AZ)
- 23 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Work
- Alpha The Agency
- Scottsdale, AZ (6 miles from Scottsdale, AZ)
- 3 days ago
- Alpha The Agency
- Scottsdale, AZ (6 miles from Scottsdale, AZ)
- 3 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative (Bilingual)
- Glendale, AZ (16 miles from Scottsdale, AZ)
- 7 days ago
- Glendale, AZ (16 miles from Scottsdale, AZ)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 20 hours ago
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 20 hours ago
The Customer Service Representative (CSR) is a non-exempt employee that performs customer service and collection duties and provides administrative and clerical support for branch operations....
Hiring Now: Healthcare Customer Service Representative
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 1 day ago
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 1 day ago
Healthcare Customer Service Rep Main Details: Start Date: 3/24/2025 Pay: $19.25/Hour. Increase to $20.00/Hour once permanent!...
Customer Service Representative
- Glendale, AZ (16 miles from Scottsdale, AZ)
- 1 day ago
- Glendale, AZ (16 miles from Scottsdale, AZ)
- 1 day ago
Role Description This is a full-time on-site role as a Customer Service Representative located in Glendale, AZ....
Customer Service Representative - Brazilian Portuguese Speaking
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 1 day ago
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 1 day ago
Play your part in our team succeeding Our Customer Service Representatives provide premium customer service on all engagement channels, such as phone calls, emails and live chat....
Bilingual Customer Service Representative
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
Apply to be Bilingual Customer Service Representative today!...
Customer Service Representative 1
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
Required Knowledge, Skills, and Abilities: HS Diploma or equivalent education required; some college experience preferred At least one year of experience in retail, customer service, clerical, or related...
Customer Service Associate - Temporary
- Peoria, AZ (20 miles from Scottsdale, AZ)
- 3 days ago
- Peoria, AZ (20 miles from Scottsdale, AZ)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
Requisition Number: 195868 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Call Center Customer Service Representative
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 3 days ago
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 3 days ago
service experience (banking, hospitality, food service, etc.)...
Customer Service Representative (Hybrid, Email Assistance)
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
35 words per minute with 5% error rate or less Intermediate knowledge of insurance claim coding Intermediate understanding of dental and medical terminology Intermediate comprehension of anatomy...
Aston Carter Customer Service Representative in Scottsdale , Arizona A large e-commerce company is hiring!...
Demographic Data for Scottsdale, AZ
Moving to Scottsdale, AZ? Find some basic demographic data about Scottsdale, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Scottsdale, AZ
Highest Education Level
Customer Services in Scottsdale, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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