Customer Service Jobs in Scottsdale, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 102 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Mesa, AZ (6 miles from Scottsdale, AZ)
  • 23 hours ago
  • Mesa, AZ (6 miles from Scottsdale, AZ)
  • 23 hours ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work
Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....

Customer Service Representative

  • Scottsdale, AZ
  • 4 days ago
  • Scottsdale, AZ
  • 4 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative (Bilingual)

  • Glendale, AZ (16 miles from Scottsdale, AZ)
  • 7 days ago
  • Glendale, AZ (16 miles from Scottsdale, AZ)
  • 7 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 20 hours ago
  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 20 hours ago

The Customer Service Representative (CSR) is a non-exempt employee that performs customer service and collection duties and provides administrative and clerical support for branch operations....

Hiring Now: Healthcare Customer Service Representative

  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 1 day ago
  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 1 day ago

Healthcare Customer Service Rep Main Details: Start Date: 3/24/2025 Pay: $19.25/Hour. Increase to $20.00/Hour once permanent!...

Customer Service Representative

  • Glendale, AZ (16 miles from Scottsdale, AZ)
  • 1 day ago
  • Glendale, AZ (16 miles from Scottsdale, AZ)
  • 1 day ago

Role Description This is a full-time on-site role as a Customer Service Representative located in Glendale, AZ....

Customer Service Representative - Brazilian Portuguese Speaking

  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 1 day ago
  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 1 day ago

Play your part in our team succeeding Our Customer Service Representatives provide premium customer service on all engagement channels, such as phone calls, emails and live chat....

Bilingual Customer Service Representative

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 3 days ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 3 days ago

Apply to be Bilingual Customer Service Representative today!...

Customer Service Representative 1

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 3 days ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 3 days ago

Required Knowledge, Skills, and Abilities: HS Diploma or equivalent education required; some college experience preferred At least one year of experience in retail, customer service, clerical, or related...

Customer Service Associate - Temporary

  • Peoria, AZ (20 miles from Scottsdale, AZ)
  • 3 days ago
  • Peoria, AZ (20 miles from Scottsdale, AZ)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 3 days ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 3 days ago

Requisition Number: 195868 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Call Center Customer Service Representative

  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 3 days ago
  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 3 days ago

service experience (banking, hospitality, food service, etc.)...

Customer Service Representative (Hybrid, Email Assistance)

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 3 days ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 3 days ago

35 words per minute with 5% error rate or less Intermediate knowledge of insurance claim coding Intermediate understanding of dental and medical terminology Intermediate comprehension of anatomy...

Customer Service Representative

  • Scottsdale, AZ
  • 3 days ago
  • Scottsdale, AZ
  • 3 days ago

Aston Carter Customer Service Representative in Scottsdale , Arizona A large e-commerce company is hiring!...

Demographic Data for Scottsdale, AZ

Moving to Scottsdale, AZ? Find some basic demographic data about Scottsdale, AZ below.


Local
National
293,001
15,183
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Scottsdale, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Scottsdale, AZ offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Scottsdale, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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