Customer Service Jobs in Phoenix, AZ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Chandler, AZ (14 miles from Phoenix, AZ)
- 4 days ago
- Liberty Mutual Insurance
- Chandler, AZ (14 miles from Phoenix, AZ)
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
- Alpha The Agency
- Scottsdale, AZ (15 miles from Phoenix, AZ)
- 5 days ago
- Alpha The Agency
- Scottsdale, AZ (15 miles from Phoenix, AZ)
- 5 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Phoenix, AZ
- 2 days ago
- Phoenix, AZ
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative, Sr
- Glendale, AZ (8 miles from Phoenix, AZ)
- 13 hours ago
- Glendale, AZ (8 miles from Phoenix, AZ)
- 13 hours ago
Open and close utility accounts, prepares appropriate work orders for Customer Service - Field and verify customer service connect/disconnect work orders....
Customer Service Representative II
- Avondale, AZ (15 miles from Phoenix, AZ)
- 1 day ago
- Avondale, AZ (15 miles from Phoenix, AZ)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE II Job Location: Address: Division of Developmental Disabilities (DDD) 290 East La Canada, Avondale, Arizona 85323 Posting Details: Salary: $35,000.00 - $37,000.00 Grade...
Remote WorkApply to be Bilingual Customer Service Representative today!...
Whats a typical day as Bilingual Customer Service Representative?...
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...
Remote Call Center Business Sales Customer Service Rep $22.50hr
- Phoenix, AZ
- 4 days ago
- Phoenix, AZ
- 4 days ago
service to our valued customers....
Remote WorkCustomer Service Representative - CWB(Bilingual Spanish)
- Phoenix, AZ
- 4 days ago
- Phoenix, AZ
- 4 days ago
service is a plus!...
Customer Service Representative - Producer Services (Bilingual Spanish)
- Phoenix, AZ
- 4 days ago
- Phoenix, AZ
- 4 days ago
service is a plus!...
Job Description: Safelite is growing rapidly and we're hiring for part-time remote Customer Service Roles!...
Remote WorkBilingual Spanish/English-Customer Service Representative(Client Workplace Benefits)
- Phoenix, AZ
- 5 days ago
- Phoenix, AZ
- 5 days ago
Bilingual Spanish/English-Customer Service Representative(Client Workplace Benefits)#25-59265 $0.00-$22.17 per hour Phoenix, AZ All On-site Job Description Our Client, a Property and Casualty Insurance...
Overview * As a Billing Customer Service Rep you will be dealing directly with patient inquiries and complaints as well as issues as reported via phone or customer service calls and correspondence regarding...
Customer Service Representative - Producer Services Job Description Job Title: Customer Service Representative - Producer Services Duration: 6 Months Location: Phoenix, AZ 85027 Schedule: Monday - Friday...
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Phoenix, AZ
Highest Education Level
Customer Services in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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