Customer Service Jobs in Peoria, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 82 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 2 days ago
  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative, Sr

  • Glendale, AZ (4 miles from Peoria, AZ)
  • 13 hours ago
  • Glendale, AZ (4 miles from Peoria, AZ)
  • 13 hours ago

Open and close utility accounts, prepares appropriate work orders for Customer Service - Field and verify customer service connect/disconnect work orders....

Customer Service Representative II

  • Avondale, AZ (15 miles from Peoria, AZ)
  • 1 day ago
  • Avondale, AZ (15 miles from Peoria, AZ)
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE II Job Location: Address: Division of Developmental Disabilities (DDD) 290 East La Canada, Avondale, Arizona 85323 Posting Details: Salary: $35,000.00 - $37,000.00 Grade...

Remote Work

Bilingual Customer Service Representative

  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 1 day ago
  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 1 day ago

Apply to be Bilingual Customer Service Representative today!...

Bilingual Customer Service Representative

  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 1 day ago
  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 1 day ago

Whats a typical day as Bilingual Customer Service Representative?...

Customer Service Representative

  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 2 days ago
  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 2 days ago

We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...

Remote Call Center Business Sales Customer Service Rep $22.50hr

  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 4 days ago
  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 4 days ago

service to our valued customers....

Remote Work

Customer Service Representative - CWB(Bilingual Spanish)

  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 4 days ago
  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 4 days ago

service is a plus!...

Customer Service Representative - Producer Services (Bilingual Spanish)

  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 4 days ago
  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 4 days ago

service is a plus!...

Part-Time Remote Customer Service Representative

  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 5 days ago
  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 5 days ago

Job Description: Safelite is growing rapidly and we're hiring for part-time remote Customer Service Roles!...

Remote Work

Bilingual Spanish/English-Customer Service Representative(Client Workplace Benefits)

  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 5 days ago
  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 5 days ago

Bilingual Spanish/English-Customer Service Representative(Client Workplace Benefits)#25-59265 $0.00-$22.17 per hour Phoenix, AZ All On-site Job Description Our Client, a Property and Casualty Insurance...

Customer Service Representative

  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 5 days ago
  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 5 days ago

Overview * As a Billing Customer Service Rep you will be dealing directly with patient inquiries and complaints as well as issues as reported via phone or customer service calls and correspondence regarding...

Customer Service Representative Producer Services

  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 5 days ago
  • Phoenix, AZ (13 miles from Peoria, AZ)
  • 5 days ago

Customer Service Representative - Producer Services Job Description Job Title: Customer Service Representative - Producer Services Duration: 6 Months Location: Phoenix, AZ 85027 Schedule: Monday - Friday...

Demographic Data for Peoria, AZ

Moving to Peoria, AZ? Find some basic demographic data about Peoria, AZ below.


Local
National
200,225
3,527
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Peoria, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Peoria, AZ offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Peoria, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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