Customer Service Jobs in Mesa, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 91 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 2 days ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative - AZ

  • Gilbert, AZ (7 miles from Mesa, AZ)
  • moments ago
  • Gilbert, AZ (7 miles from Mesa, AZ)
  • moments ago

This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....

Remote Work

Customer Service Representative

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 hour ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 hour ago

Mortgage Customer Service Representative Job Description + First half of the month will be taking inbound calls from mortgage borrows regarding payment, escrow - general mortgage servicing questions...

Customer Service Representative - AZ

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 hour ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 hour ago

This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....

Remote Work

Customer Service Representative - Loyalty Services (Bilingual Spanish- English)

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 hour ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 hour ago

Customer Service Representative - Loyalty Services (Bilingual Spanish- English) Job Description Job Title: Customer Service Representative - Loyalty Services (Bilingual Spanish- English) Duration: 6...

Customer Service Representative -PM

  • Tempe, AZ (3 miles from Mesa, AZ)
  • 2 hours ago
  • Tempe, AZ (3 miles from Mesa, AZ)
  • 2 hours ago

Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...

Customer Service Representative, Sr

  • Glendale, AZ (20 miles from Mesa, AZ)
  • 19 hours ago
  • Glendale, AZ (20 miles from Mesa, AZ)
  • 19 hours ago

Open and close utility accounts, prepares appropriate work orders for Customer Service - Field and verify customer service connect/disconnect work orders....

Bilingual Customer Service Representative

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago

Apply to be Bilingual Customer Service Representative today!...

Bilingual Customer Service Representative

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago

Whats a typical day as Bilingual Customer Service Representative?...

Customer Service Representative

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 3 days ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 3 days ago

We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...

Remote Call Center Business Sales Customer Service Rep $22.50hr

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 4 days ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 4 days ago

service to our valued customers....

Remote Work

Customer Service Representative - CWB(Bilingual Spanish)

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 4 days ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 4 days ago

service is a plus!...

Customer Service Representative - Producer Services (Bilingual Spanish)

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 4 days ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 4 days ago

service is a plus!...

Demographic Data for Mesa, AZ

Moving to Mesa, AZ? Find some basic demographic data about Mesa, AZ below.

Local
National
546,359
11,257
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Salary for Customer Service Jobs in Mesa, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mesa, AZ offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mesa, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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