Customer Service Jobs in Goodyear, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 65 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Customer Service Representative 1, 2, & 3

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 1 hour ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 1 hour ago

CUSTOMER SERVICE REPRESENTATIVE 1, 2, & 3 Job Location: Address: 1801 W....

Customer Service Representative 1

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 8 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 8 hours ago

DES is seeking an experienced and highly motivated individual to join our team as a Customer Service Representative 1....

Loss Prevention Customer Service Associate I

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 14 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 14 hours ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Import Customer Service Representative

  • Buckeye, AZ (22 miles from Goodyear, AZ)
  • 1 day ago
  • Buckeye, AZ (22 miles from Goodyear, AZ)
  • 1 day ago

Import Customer Service Representative 4.0 4.0 out of 5 stars 23860 W US Highway 85, Buckeye, AZ 85326 We are seeking a detail-oriented and organized individual to join our team as an Import Customer...

Customer Service Rep

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 days ago

A successful candidate will have the following: FH is seeking a Customer Service Rep to serve via telephone and email, as well as outbound phone calls in fulfillment of the sponsor engagement strategies...

Customer Service Representative Team Lead - National Remote

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 days ago

.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...

Remote Work

Customer Service Representative Job

  • Sun City, AZ (17 miles from Goodyear, AZ)
  • 2 days ago
  • Sun City, AZ (17 miles from Goodyear, AZ)
  • 2 days ago

Apply Now Why You'll Love This Job *****VOB IS A MUST TO BE CONSIDERED!! Please do not apply if min to no VOB experience**** After receiving and reviewing referrals, call patients via the phone in...

Customer Service Representative

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 days ago

Mortgage Customer Service Representative Job Description First half of the month will be taking inbound calls from mortgage borrows regarding payment, escrow - general mortgage servicing questions....

Customer Service Representative - Loyalty Services (Bilingual Spanish- English)

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 days ago

Customer Service Representative - Loyalty Services (Bilingual Spanish- English) Job Description Job Title: Customer Service Representative - Loyalty Services (Bilingual Spanish- English) Duration: 6...

Customer Service Representative, Sr

  • Glendale, AZ (17 miles from Goodyear, AZ)
  • 3 days ago
  • Glendale, AZ (17 miles from Goodyear, AZ)
  • 3 days ago

Open and close utility accounts, prepares appropriate work orders for Customer Service - Field and verify customer service connect/disconnect work orders....

Customer Service Representative II

  • Avondale, AZ (4 miles from Goodyear, AZ)
  • 4 days ago
  • Avondale, AZ (4 miles from Goodyear, AZ)
  • 4 days ago

Selective Preference(s): The ideal candidate for this position will have three (3) years of customer service experience and working with or assisting individuals in a community setting, (e.g. community...

Remote Work

Bilingual Customer Service Representative

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 4 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 4 days ago

Apply to be Bilingual Customer Service Representative today!...

Bilingual Customer Service Representative

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 4 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 4 days ago

Whats a typical day as Bilingual Customer Service Representative?...

Customer Service Representative

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 days ago

We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...

Demographic Data for Goodyear, AZ

Moving to Goodyear, AZ? Find some basic demographic data about Goodyear, AZ below.


Local
National
96,470
1,541
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Goodyear, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Goodyear, AZ offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Goodyear, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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