Customer Service Jobs in Gilbert, AZ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 days ago
- Liberty Mutual Insurance
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
- Alpha The Agency
- Scottsdale, AZ (18 miles from Gilbert, AZ)
- 5 days ago
- Alpha The Agency
- Scottsdale, AZ (18 miles from Gilbert, AZ)
- 5 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 2 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkBilingual Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
Apply to be Bilingual Customer Service Representative today!...
Bilingual Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
Whats a typical day as Bilingual Customer Service Representative?...
Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 2 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 2 days ago
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...
Remote Call Center Business Sales Customer Service Rep $22.50hr
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 4 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 4 days ago
service to our valued customers....
Remote WorkCustomer Service Representative - CWB(Bilingual Spanish)
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 4 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 4 days ago
service is a plus!...
Customer Service Representative - Producer Services (Bilingual Spanish)
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 4 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 4 days ago
service is a plus!...
Part-Time Remote Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
Job Description: Safelite is growing rapidly and we're hiring for part-time remote Customer Service Roles!...
Remote WorkBilingual Spanish/English-Customer Service Representative(Client Workplace Benefits)
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
Bilingual Spanish/English-Customer Service Representative(Client Workplace Benefits)#25-59265 $0.00-$22.17 per hour Phoenix, AZ All On-site Job Description Our Client, a Property and Casualty Insurance...
Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
Overview * As a Billing Customer Service Rep you will be dealing directly with patient inquiries and complaints as well as issues as reported via phone or customer service calls and correspondence regarding...
Customer Service Representative Producer Services
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
Customer Service Representative - Producer Services Job Description Job Title: Customer Service Representative - Producer Services Duration: 6 Months Location: Phoenix, AZ 85027 Schedule: Monday - Friday...
Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
Customer Service Representative#25-59263 $0.00-$21.13 per hour Phoenix, AZ All On-site Job Description Our Client, a Property and Casualty Insurance company, is looking for a Customer Service Representative...
Front Desk Customer Service Representative Multispecialty Glendale
- Chandler, AZ (3 miles from Gilbert, AZ)
- 5 days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 5 days ago
This is a perfect opportunity to apply your great customer service skills and make patients and visitors feel welcomed....
Demographic Data for Gilbert, AZ
Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gilbert, AZ
Highest Education Level
Customer Services in Gilbert, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »