Customer Service Jobs in Townshend, VT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-5 of 5 Jobs

Customer Service Associate - Temporary

  • Brattleboro, VT (14 miles from Townshend, VT)
  • 5 days ago
  • Brattleboro, VT (14 miles from Townshend, VT)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Keene, NH (21 miles from Townshend, VT)
  • 11 days ago
  • Keene, NH (21 miles from Townshend, VT)
  • 11 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Manchester Center, VT (20 miles from Townshend, VT)
  • 13 days ago
  • Manchester Center, VT (20 miles from Townshend, VT)
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Rep(03205)

  • Keene, NH (21 miles from Townshend, VT)
  • 16 days ago
  • Keene, NH (21 miles from Townshend, VT)
  • 16 days ago

Company Description Family Run and Locally Owned Company We Care about our employee's We offer Benefits - All team members are eligible for benefits (eligibility for certain benefits dependent on...

Customer Service Representative

  • Manchester Center, VT (20 miles from Townshend, VT)
  • 18 days ago
  • Manchester Center, VT (20 miles from Townshend, VT)
  • 18 days ago

Ideal Candidate will: Have experience in providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction Be an effective communicator who understands...

Demographic Data for Townshend, VT

Moving to Townshend, VT? Find some basic demographic data about Townshend, VT below.

Local
National
1,128
38
Small

Customer Service Online Courses and Training Opportunities

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edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Salary for Customer Service Jobs in Townshend, VT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Townshend, VT offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Townshend, VT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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