Customer Service Jobs in Townshend, VT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Pharmacy Customer Service Associate
- Manchester Center, VT (20 miles from Townshend, VT)
- 14 days ago
- Manchester Center, VT (20 miles from Townshend, VT)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Keene, NH (21 miles from Townshend, VT)
- 17 days ago
- Keene, NH (21 miles from Townshend, VT)
- 17 days ago
Company Description Family Run and Locally Owned Company We Care about our employee's We offer Benefits - All team members are eligible for benefits (eligibility for certain benefits dependent on...
Customer Service Representative
- Manchester Center, VT (20 miles from Townshend, VT)
- 19 days ago
- Manchester Center, VT (20 miles from Townshend, VT)
- 19 days ago
Ideal Candidate will: Have experience in providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction Be an effective communicator who understands...
Demographic Data for Townshend, VT
Moving to Townshend, VT? Find some basic demographic data about Townshend, VT below.
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Salary for Customer Service Jobs in Townshend, VT
Highest Education Level
Customer Services in Townshend, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Asset Protection
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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