Customer Service Jobs in Rochester, VT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
LP Customer Service Associate II
- Rutland, VT (16 miles from Rochester, VT)
- 12 days ago
- Rutland, VT (16 miles from Rochester, VT)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Bethel, VT (10 miles from Rochester, VT)
- 60+ days ago
- Bethel, VT (10 miles from Rochester, VT)
- 60+ days ago
An interest andexperience in customer service and a working knowledge of Windows areessential for this position....
Customer Service Representative
- Woodstock, VT (20 miles from Rochester, VT)
- 60+ days ago
- Woodstock, VT (20 miles from Rochester, VT)
- 60+ days ago
Ideal Candidate will: Have experience in providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction Be an effective communicator who understands...
Customer Service Representative-Randolph, VT
- Randolph, VT (10 miles from Rochester, VT)
- 90+ days ago
- Randolph, VT (10 miles from Rochester, VT)
- 90+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Demographic Data for Rochester, VT
Moving to Rochester, VT? Find some basic demographic data about Rochester, VT below.
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Salary for Customer Service Jobs in Rochester, VT
Highest Education Level
Customer Services in Rochester, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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