Customer Service Jobs in Montpelier, VT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Montpelier, VT
- 11 days ago
- Montpelier, VT
- 11 days ago
Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...
Remote WorkWorks independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...
Technical Support / Customer Service Representative (Remote)
- Montpelier, VT
- 26 days ago
- Montpelier, VT
- 26 days ago
Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...
Remote Work- Morrisville, VT (19 miles from Montpelier, VT)
- 30+ days ago
- Morrisville, VT (19 miles from Montpelier, VT)
- 30+ days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative-Randolph, VT
- Randolph, VT (20 miles from Montpelier, VT)
- 60+ days ago
- Randolph, VT (20 miles from Montpelier, VT)
- 60+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Customer Service Representative - Remote
- Washington, VT (15 miles from Montpelier, VT)
- 60+ days ago
- Washington, VT (15 miles from Montpelier, VT)
- 60+ days ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote WorkDemographic Data for Montpelier, VT
Moving to Montpelier, VT? Find some basic demographic data about Montpelier, VT below.
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Salary for Customer Service Jobs in Montpelier, VT
Highest Education Level
Customer Services in Montpelier, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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