Customer Service Jobs in Middlebury, VT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Pharmacy Customer Service Associate
- Fair Haven, VT (24 miles from Middlebury, VT)
- 30+ days ago
- Fair Haven, VT (24 miles from Middlebury, VT)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Brandon, VT
- Brandon, VT (11 miles from Middlebury, VT)
- 45+ days ago
- Brandon, VT (11 miles from Middlebury, VT)
- 45+ days ago
An interest andexperience in customer service and a working knowledge of Windows areessential for this position....
Customer Service Representative-Randolph, VT
- Randolph, VT (23 miles from Middlebury, VT)
- 60+ days ago
- Randolph, VT (23 miles from Middlebury, VT)
- 60+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Demographic Data for Middlebury, VT
Moving to Middlebury, VT? Find some basic demographic data about Middlebury, VT below.
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Salary for Customer Service Jobs in Middlebury, VT
Highest Education Level
Customer Services in Middlebury, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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