Customer Service Jobs in Hartford, VT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

FT Customer Service Associate

West Lebanon, NH (2 miles from Hartford, VT)
22 days ago

West Lebanon, NH (2 miles from Hartford, VT)
22 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

PT Customer Service Associate

West Lebanon, NH (2 miles from Hartford, VT)
22 days ago

West Lebanon, NH (2 miles from Hartford, VT)
22 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Representative

Bethel, VT (18 miles from Hartford, VT)
30+ days ago

Bethel, VT (18 miles from Hartford, VT)
30+ days ago

An interest andexperience in customer service and a working knowledge of Windows areessential for this position....

Customer Service Representative- Claremont, NH

Claremont, NH (21 miles from Hartford, VT)
30+ days ago

Claremont, NH (21 miles from Hartford, VT)
30+ days ago

An interest and experience in customer service and a working knowledge of Windows are essential for this position....

Customer Service Representative

Woodstock, VT (11 miles from Hartford, VT)
45+ days ago

Woodstock, VT (11 miles from Hartford, VT)
45+ days ago

Ideal Candidate will: Have experience in providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction Be an effective communicator who understands...

Customer Service Representative

Newport, NH (21 miles from Hartford, VT)
60+ days ago

Newport, NH (21 miles from Hartford, VT)
60+ days ago

Store 4707204: 27 S Main St, Newport, New Hampshire 03773 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

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Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Hartford, VT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hartford, VT offer the following education background

Bachelor's Degree

35.0%

High School or GED

20.7%

Associate's Degree

16.6%

Vocational Degree or Certification

15.3%

Master's Degree

8.0%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Hartford, VT

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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