Customer Service Jobs in Sioux Falls, SD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Sioux Falls, SD
  • 2 days ago
  • Sioux Falls, SD
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Remote Inbound Customer Service Representative

  • Sioux Falls, SD
  • moments ago
  • Sioux Falls, SD
  • moments ago

Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients and billing services to assist in explaining services and claims information....

Remote Work

Customer Service Representative (Weekends)

  • Sioux Falls, SD
  • 7 days ago
  • Sioux Falls, SD
  • 7 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

HME Customer Service Representative

  • Sioux Falls, SD
  • 7 days ago
  • Sioux Falls, SD
  • 7 days ago

Location: Avera Home Medical Equipment-Sioux Falls Worker Type: Regular Work Shift: Day Shift (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate...

Customer Service Associate

  • Sioux Falls, SD
  • 30+ days ago
  • Sioux Falls, SD
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Associate Customer Service Representative Everyday Banking

  • Sioux Falls, SD
  • 90+ days ago
  • Sioux Falls, SD
  • 90+ days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....

Bilingual Customer Service Representative

  • Sioux Falls, SD
  • 23 days ago
  • Sioux Falls, SD
  • 23 days ago

If these values resonate with you, we encourage you to apply for one of our Bilingual Customer Service Representatives in Sioux Falls, SD....

Customer Service Representative

  • Sioux Falls, SD
  • 23 days ago
  • Sioux Falls, SD
  • 23 days ago

If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD....

Retail Customer Service Associate

  • Sioux Falls, SD
  • 30+ days ago
  • Sioux Falls, SD
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3201 S Louise Ave, Sioux Falls,...

Lead Customer Service Representative

  • Sioux Falls, SD
  • 30+ days ago
  • Sioux Falls, SD
  • 30+ days ago

About this role: Wells Fargo is seeking a Lead Customer Service Representative as part of Consumer and Small Business Banking Operations....

Customer Service Representative

  • Sioux Falls, SD
  • 30+ days ago
  • Sioux Falls, SD
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Sioux Falls, SD
  • 30+ days ago
  • Sioux Falls, SD
  • 30+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights and Weekend

  • Sioux Falls, SD
  • 30+ days ago
  • Sioux Falls, SD
  • 30+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Sioux Falls, SD
  • 45+ days ago
  • Sioux Falls, SD
  • 45+ days ago

Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....

Customer Service Representative Mornings

  • Sioux Falls, SD
  • 60+ days ago
  • Sioux Falls, SD
  • 60+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Demographic Data for Sioux Falls, SD

Moving to Sioux Falls, SD? Find some basic demographic data about Sioux Falls, SD below.


Local
National
199,599
6,289
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Sioux Falls, SD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Sioux Falls, SD offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Sioux Falls, SD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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