Customer Service Jobs in Brandon, SD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Remote Inbound Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 3 days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 3 days ago

Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients and billing services to assist in explaining services and claims information....

Remote Work

Customer Service Representative (Weekends)

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 10 days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 10 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

HME Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 10 days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 10 days ago

Location: Avera Home Medical Equipment-Sioux Falls Worker Type: Regular Work Shift: Day Shift (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate...

Associate Customer Service Representative Everyday Banking

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 90+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 90+ days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....

Bilingual Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 26 days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 26 days ago

If these values resonate with you, we encourage you to apply for one of our Bilingual Customer Service Representatives in Sioux Falls, SD....

Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 26 days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 26 days ago

If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD....

Retail Customer Service Associate

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 30+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3201 S Louise Ave, Sioux Falls,...

Lead Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 30+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 30+ days ago

About this role: Wells Fargo is seeking a Lead Customer Service Representative as part of Consumer and Small Business Banking Operations....

Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 30+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights and Weekend

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 60+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 60+ days ago

Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....

Customer Service Representative Mornings

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 90+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 90+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Bilingual Customer Service Representative - Onsite or Remote

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 90+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 90+ days ago

Post Bilingual Customer Service Representative - Onsite or Remote Job Category: Call Center Requisition Number: BILIN004092 Posting Details Posted: March 17, 2025 Full-Time Locations Showing 1 location...

Demographic Data for Brandon, SD

Moving to Brandon, SD? Find some basic demographic data about Brandon, SD below.


Local
National
12,619
312
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Brandon, SD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Brandon, SD offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brandon, SD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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