Customer Service Jobs in Providence, RI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Commercial Lines Customer Service Representative
- Northbridge, MA (24 miles from Providence, RI)
- 2 days ago
- Northbridge, MA (24 miles from Providence, RI)
- 2 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Customer Service Representative
- East Providence, RI (2 miles from Providence, RI)
- 4 days ago
- East Providence, RI (2 miles from Providence, RI)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Job
- Franklin, MA (18 miles from Providence, RI)
- 5 days ago
- Franklin, MA (18 miles from Providence, RI)
- 5 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative
- Johnston, RI (5 miles from Providence, RI)
- 8 days ago
- Johnston, RI (5 miles from Providence, RI)
- 8 days ago
Description Starting Salary: $21.50 / hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Customer Service Representative - Second Shift
- Johnston, RI (5 miles from Providence, RI)
- 8 days ago
- Johnston, RI (5 miles from Providence, RI)
- 8 days ago
Description Starting Salary: $21.50/ hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Rep (Johnston, RI)
- Johnston, RI (5 miles from Providence, RI)
- 12 days ago
- Johnston, RI (5 miles from Providence, RI)
- 12 days ago
a dedicated Customer Service Representative to join our team....
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Providence, RI
- 13 days ago
- Providence, RI
- 13 days ago
Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...
Remote WorkWorks independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative, Full or Part Time
- Assonet, MA (18 miles from Providence, RI)
- 17 days ago
- Assonet, MA (18 miles from Providence, RI)
- 17 days ago
Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
PT Customer Service Associate- weekend availability
- Taunton, MA (16 miles from Providence, RI)
- 18 days ago
- Taunton, MA (16 miles from Providence, RI)
- 18 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...
Technical Support / Customer Service Representative (Remote)
- Providence, RI
- 27 days ago
- Providence, RI
- 27 days ago
Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...
Remote WorkCustomer Service Representative ON CALL - Providence
- Providence, RI
- 29 days ago
- Providence, RI
- 29 days ago
Demonstrated experience in customer service....
Customer Service Representative
- East Providence, RI (2 miles from Providence, RI)
- 30+ days ago
- East Providence, RI (2 miles from Providence, RI)
- 30+ days ago
The Customer Service Representative will adapt to customer needs to deliver a human and consultative support experience through creative problem solving....
Demographic Data for Providence, RI
Moving to Providence, RI? Find some basic demographic data about Providence, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Providence, RI
Highest Education Level
Customer Services in Providence, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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