Customer Service Jobs in North Smithfield, RI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 23 Jobs

Customer Service Representative- LHA

  • East Providence, RI (14 miles from North Smithfield, RI)
  • 1 day ago
  • East Providence, RI (14 miles from North Smithfield, RI)
  • 1 day ago

The Customer Service Representative serves as a liaison between Flores and the participant....

Remote Work

Inside Sales /Customer Service Representative

  • Norton, MA (18 miles from North Smithfield, RI)
  • 1 day ago
  • Norton, MA (18 miles from North Smithfield, RI)
  • 1 day ago

for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Norton, MA facility....

Medical Equipment Customer Service Representative

  • Southborough, MA (22 miles from North Smithfield, RI)
  • 7 days ago
  • Southborough, MA (22 miles from North Smithfield, RI)
  • 7 days ago

Need a person with healthcare and customer service experience to do Resupply orders....

Customer Service Representative

  • Mansfield, MA (16 miles from North Smithfield, RI)
  • 12 days ago
  • Mansfield, MA (16 miles from North Smithfield, RI)
  • 12 days ago

The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....

Customer Service Representative

  • Warwick, RI (19 miles from North Smithfield, RI)
  • 13 days ago
  • Warwick, RI (19 miles from North Smithfield, RI)
  • 13 days ago

Service experience Ability to obtain a Property & Casualty Producer's license in state of residence within 6 weeks of hire (company paid) Dependable and able to work evenings and Saturdays Excellent...

Customer Service Representative

  • Stoughton, MA (24 miles from North Smithfield, RI)
  • 15 days ago
  • Stoughton, MA (24 miles from North Smithfield, RI)
  • 15 days ago

This role focuses on outbound calls and requires strong communication and customer service skills....

Customer Service Representative II

  • Franklin, MA (10 miles from North Smithfield, RI)
  • 19 days ago
  • Franklin, MA (10 miles from North Smithfield, RI)
  • 19 days ago

Education/Experience: High school diploma or GED preferred. 2-4 years of customer service related experience required....

Customer Service Representative

  • Westwood, MA (24 miles from North Smithfield, RI)
  • 21 days ago
  • Westwood, MA (24 miles from North Smithfield, RI)
  • 21 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Remote Customer Service Rep

  • Warwick, RI (19 miles from North Smithfield, RI)
  • 60+ days ago
  • Warwick, RI (19 miles from North Smithfield, RI)
  • 60+ days ago

Strong customer service focus is a must. Ability to convey complex topics to clientele....

Customer Service Associate - Temporary

  • Worcester, MA (23 miles from North Smithfield, RI)
  • 60+ days ago
  • Worcester, MA (23 miles from North Smithfield, RI)
  • 60+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Stoughton, MA (24 miles from North Smithfield, RI)
  • 60+ days ago
  • Stoughton, MA (24 miles from North Smithfield, RI)
  • 60+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Entry-Level Customer Service Representative

  • Framingham, MA (24 miles from North Smithfield, RI)
  • 90+ days ago
  • Framingham, MA (24 miles from North Smithfield, RI)
  • 90+ days ago

Overview HealthDrive is seeking an enthusiastic entry-level, full-time Customer Service Representative to join our team!...

Customer Service Rep (3072) - 947 W BOYLSTON ST Worcester MA 01607

  • Worcester, MA (23 miles from North Smithfield, RI)
  • 90+ days ago
  • Worcester, MA (23 miles from North Smithfield, RI)
  • 90+ days ago

We are searching for qualified customer service reps with personality and people skills....

Insurance Customer Service

  • Worcester, MA (23 miles from North Smithfield, RI)
  • 23 days ago
  • Worcester, MA (23 miles from North Smithfield, RI)
  • 23 days ago

We are a leading provider of property and casualty insurance, offering tailored solutions for individuals, businesses, and institutions....

Customer Service Representative

  • East Providence, RI (14 miles from North Smithfield, RI)
  • 30+ days ago
  • East Providence, RI (14 miles from North Smithfield, RI)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for North Smithfield, RI

Moving to North Smithfield, RI? Find some basic demographic data about North Smithfield, RI below.


Local
National
11,154
323
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in North Smithfield, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in North Smithfield, RI offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in North Smithfield, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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