Customer Service Jobs in Johnston, RI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative- LHA
- East Providence, RI (8 miles from Johnston, RI)
- 13 hours ago
- East Providence, RI (8 miles from Johnston, RI)
- 13 hours ago
The Customer Service Representative serves as a liaison between Flores and the participant....
Remote WorkInside Sales /Customer Service Representative
- Norton, MA (19 miles from Johnston, RI)
- 22 hours ago
- Norton, MA (19 miles from Johnston, RI)
- 22 hours ago
for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Norton, MA facility....
Customer Service Representative
- Mansfield, MA (20 miles from Johnston, RI)
- 11 days ago
- Mansfield, MA (20 miles from Johnston, RI)
- 11 days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Customer Service Representative
- Warwick, RI (8 miles from Johnston, RI)
- 12 days ago
- Warwick, RI (8 miles from Johnston, RI)
- 12 days ago
Service experience Ability to obtain a Property & Casualty Producer's license in state of residence within 6 weeks of hire (company paid) Dependable and able to work evenings and Saturdays Excellent...
LP Customer Service Associate I
- Raynham, MA (24 miles from Johnston, RI)
- 13 days ago
- Raynham, MA (24 miles from Johnston, RI)
- 13 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative II
- Franklin, MA (18 miles from Johnston, RI)
- 18 days ago
- Franklin, MA (18 miles from Johnston, RI)
- 18 days ago
Education/Experience: High school diploma or GED preferred. 2-4 years of customer service related experience required....
- Warwick, RI (8 miles from Johnston, RI)
- 60+ days ago
- Warwick, RI (8 miles from Johnston, RI)
- 60+ days ago
Strong customer service focus is a must. Ability to convey complex topics to clientele....
Customer Service Representative
- East Providence, RI (8 miles from Johnston, RI)
- 30+ days ago
- East Providence, RI (8 miles from Johnston, RI)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Description Starting Salary: $21.50 / hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Customer Service Representative, Full or Part Time
- Assonet, MA (23 miles from Johnston, RI)
- 45+ days ago
- Assonet, MA (23 miles from Johnston, RI)
- 45+ days ago
Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative ON CALL - Providence
- Providence, RI (5 miles from Johnston, RI)
- 60+ days ago
- Providence, RI (5 miles from Johnston, RI)
- 60+ days ago
Demonstrated experience in customer service....
Customer Service Representative
- East Providence, RI (8 miles from Johnston, RI)
- 60+ days ago
- East Providence, RI (8 miles from Johnston, RI)
- 60+ days ago
The Customer Service Representative will adapt to customer needs to deliver a human and consultative support experience through creative problem solving....
Customer Service Representative - PT
- Warwick, RI (8 miles from Johnston, RI)
- 60+ days ago
- Warwick, RI (8 miles from Johnston, RI)
- 60+ days ago
service....
Entry Level Customer Service Representative- Smithfield, RI
- Smithfield, RI (5 miles from Johnston, RI)
- 60+ days ago
- Smithfield, RI (5 miles from Johnston, RI)
- 60+ days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Rep(03937) - 900 Victory Highway Unit 15
- North Smithfield, RI (10 miles from Johnston, RI)
- 90+ days ago
- North Smithfield, RI (10 miles from Johnston, RI)
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
Demographic Data for Johnston, RI
Moving to Johnston, RI? Find some basic demographic data about Johnston, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Johnston, RI
Highest Education Level
Customer Services in Johnston, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »