Customer Service Jobs in Oklahoma City, OK
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Norman, OK (17 miles from Oklahoma City, OK)
- 2 days ago
- Norman, OK (17 miles from Oklahoma City, OK)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkRemote Inbound Customer Service Representative
- Oklahoma City, OK
- 6 hours ago
- Oklahoma City, OK
- 6 hours ago
Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients and billing services to assist in explaining services and claims information....
Remote WorkCustomer Service Representative
- Norman, OK (17 miles from Oklahoma City, OK)
- 1 day ago
- Norman, OK (17 miles from Oklahoma City, OK)
- 1 day ago
Customer Service Representative Norman, OK POSITION SUMMARY Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with...
Customer Service Representative (Healthcare)
- Oklahoma City, OK
- 6 days ago
- Oklahoma City, OK
- 6 days ago
service experience, preferably in a healthcare call center environment....
Medical Equipment Customer Service Representative
- Oklahoma City, OK
- 8 days ago
- Oklahoma City, OK
- 8 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative -$23/hr
- Norman, OK (17 miles from Oklahoma City, OK)
- 8 days ago
- Norman, OK (17 miles from Oklahoma City, OK)
- 8 days ago
Amergis Healthcare Staffing is seeking a Customer Service Representative to provide service and support to ourcustomers....
Loss Prevention Customer Service Associate II (Tactical Uniform) (OKC)
- Oklahoma City, OK
- 28 days ago
- Oklahoma City, OK
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Edmond, OK (13 miles from Oklahoma City, OK)
- 30+ days ago
- Edmond, OK (13 miles from Oklahoma City, OK)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Inbound Telephone Customer Service Representative R7688
- Oklahoma City, OK
- 23 days ago
- Oklahoma City, OK
- 23 days ago
Inbound Telephone Customer Service Representative R7688 It Technical Support Oklahoma City, OK Full-Time The Inbound Telephone Customer Service Representative supports activities for the Federal Aviation...
Inbound Telephone Customer Service Representative R7695
- Oklahoma City, OK
- 23 days ago
- Oklahoma City, OK
- 23 days ago
The Inbound Telephone Customer Service Representative works under close supervision and is provided detailed written or verbal guidance before and during assignments....
Retail Customer Service Associate
- Midwest City, OK (6 miles from Oklahoma City, OK)
- 30+ days ago
- Midwest City, OK (6 miles from Oklahoma City, OK)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6521 Se 29Th St, Midwest City, OK...
Customer Service Representative I
- Edmond, OK (13 miles from Oklahoma City, OK)
- 30+ days ago
- Edmond, OK (13 miles from Oklahoma City, OK)
- 30+ days ago
Utility Customer Service (UCS) employees also function as first responders during emergencies such as inclement weather events....
Customer Service Experience Compassion/Strong Work Ethic Good Job Longevity Great communication skills Ability to work weekends and holidays when needed...
Customer Service Experience Compassion/Strong Work Ethic Good Job Longevity Great communication skills Ability to work weekends and holidays when needed...
Demographic Data for Oklahoma City, OK
Moving to Oklahoma City, OK? Find some basic demographic data about Oklahoma City, OK below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oklahoma City, OK
Highest Education Level
Customer Services in Oklahoma City, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »