Customer Service Jobs in Nova Scotia
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Insurance Advisor - Hybrid- Halifax
- Halifax, NS
- 3 days ago
- Halifax, NS
- 3 days ago
Position: Customer Service Insurance Advisor - Permanent full time Hours of Operation: Monday - Saturday 8:00AM - 11:00PM (Hybrid - 2 Days in office per week) Advantages - Competitive salary!!!!...
Position: Bilingual Customer Service Insurance Advisor - Permanent full time. Must be local to the Halifax, NS area....
Bilingual Customer Service Insurance Advisor - Work from Home, Halifax
- Halifax, NS
- 4 days ago
- Halifax, NS
- 4 days ago
Position: Bilingual Customer Service Insurance Advisor - Permanent full time. Must be local to the Halifax, NS area....
Remote WorkESSENTIAL DUTIES: The position includes, but is not limited to, the following essential job duties, responsibilities and requirements: Customer Satisfaction: Provides prompt excellent customer service...
We are seeking a highly motivated, detailed-orientation and customer-focused Financial Service Customer Service Representative (CSR) to join our growing team....
Store 6002071: 5477 Prospect Road, New Minas, Nova Scotia B4N 3K9 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
This position supports customer service, technical support, and customer sales interactions....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Nova Scotia
Highest Education Level
Customer Services in Nova Scotia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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