Customer Service Jobs in Reno, NV

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Rep I - TEST REQ

  • Reno, NV
  • 14 hours ago
  • Reno, NV
  • 14 hours ago

About Blackhawk Network TEST REQ - TEST REQ Today, through BHNs single global platform, businesses of all kinds can tap into the worlds largest network of branded payment solutions. BHN helps...

ULINE- Customer Service Representative

  • Silver City, NV (20 miles from Reno, NV)
  • 5 days ago
  • Silver City, NV (20 miles from Reno, NV)
  • 5 days ago

Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Virginia City, NV (17 miles from Reno, NV)
  • 12 days ago
  • Virginia City, NV (17 miles from Reno, NV)
  • 12 days ago

Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...

ULINE- Call Center Representative

  • Loyalton, CA (21 miles from Reno, NV)
  • 12 days ago
  • Loyalton, CA (21 miles from Reno, NV)
  • 12 days ago

Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Reno, NV
  • 20 days ago
  • Reno, NV
  • 20 days ago

www.expeditors.com Scope of Position: Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department....

Customer Service Associate - Temporary

  • Reno, NV
  • 30+ days ago
  • Reno, NV
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Store Loss Prevention Customer Service Associate II - 255

  • Reno, NV
  • 30+ days ago
  • Reno, NV
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Reno, NV (3 miles from Reno, NV)
  • 22 days ago
  • Reno, NV (3 miles from Reno, NV)
  • 22 days ago

Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based...

Retail Customer Service Associate

  • Reno, NV
  • 30+ days ago
  • Reno, NV
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4835 KIETZKE LN, RENO, NV 89509-...

Customer Service Representative - REMOTE

  • Reno, NV
  • 45+ days ago
  • Reno, NV
  • 45+ days ago

Must have demonstrated exceptional customer service skills and a strong customer orientation....

Remote Work

Customer Service Representative

  • Reno, NV
  • 60+ days ago
  • Reno, NV
  • 60+ days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative - Reno/Tahoe Airport

  • Reno, NV
  • 90+ days ago
  • Reno, NV
  • 90+ days ago

The Customer Service Representative Sr will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...

Demographic Data for Reno, NV

Moving to Reno, NV? Find some basic demographic data about Reno, NV below.


Local
National
318,842
9,619
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Reno, NV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Reno, NV offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Reno, NV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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