Customer Service Jobs in Carson City, NV
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Carson City, NV
- 2 days ago
- Carson City, NV
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Minden, NV (12 miles from Carson City, NV)
- 18 hours ago
- Minden, NV (12 miles from Carson City, NV)
- 18 hours ago
Direct Hire Opportunity onsite in Minden, NV Monday- Friday 8AM-5PM $25.00/HR Customer Service Representative About: Heavy phone/email interaction with customers and salesmen Converting customer purchase...
ULINE- Customer Service Representative
- Silver City, NV (7 miles from Carson City, NV)
- 5 days ago
- Silver City, NV (7 miles from Carson City, NV)
- 5 days ago
Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Silver City, NV (7 miles from Carson City, NV)
- 12 days ago
- Silver City, NV (7 miles from Carson City, NV)
- 12 days ago
Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...
ULINE- Call Center Representative
- Mound House, NV (6 miles from Carson City, NV)
- 45+ days ago
- Mound House, NV (6 miles from Carson City, NV)
- 45+ days ago
Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Reno, NV (24 miles from Carson City, NV)
- 22 days ago
- Reno, NV (24 miles from Carson City, NV)
- 22 days ago
Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based...
Demographic Data for Carson City, NV
Moving to Carson City, NV? Find some basic demographic data about Carson City, NV below.
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Salary for Customer Service Jobs in Carson City, NV
Highest Education Level
Customer Services in Carson City, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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