Customer Service Jobs in Offutt Afb, NE
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative (SPANISH)
- Omaha, NE (9 miles from Offutt Afb, NE)
- 7 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 7 days ago
Customer Service Representative** **Location: Remote** **Terms: Full-time** **Pay: $16/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service...
Loss Prevention Customer Service Associate II
- Omaha, NE (9 miles from Offutt Afb, NE)
- 7 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Omaha, NE (9 miles from Offutt Afb, NE)
- 7 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 7 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative
- Omaha, NE (9 miles from Offutt Afb, NE)
- 12 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 12 days ago
Service Center Margaret Wallace JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to...
Customer Service Representative
- Elkhorn, NE (21 miles from Offutt Afb, NE)
- 13 days ago
- Elkhorn, NE (21 miles from Offutt Afb, NE)
- 13 days ago
Summary of Responsibilities: The Customer Service Representative handles incoming calls/chats from policyholders, insurance agents and providers....
Customer Service Representative III
- Omaha, NE (9 miles from Offutt Afb, NE)
- 16 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 16 days ago
Role requires previous customer service experience handling escalated calls and assistance with monitoring overall department service levels....
Customer Service Representative I
- Omaha, NE (9 miles from Offutt Afb, NE)
- 22 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 22 days ago
Overview ***Full-Time Only*** As our Customer Service Representative, you will be responsible for assisting customers through phone calls, email, and chat with efficiency and professionalism, ensuring...
Customer Service Representative
- Omaha, NE (9 miles from Offutt Afb, NE)
- 26 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 26 days ago
initiatives EDUCATION AND EXPERIENCE High School Graduate or equivalent, some college or insurance related experience preferred 2 to 3 years experience in Customer Service (preferably Commercial Auto...
- Omaha, NE (9 miles from Offutt Afb, NE)
- 90+ days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 90+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Omaha, NE (9 miles from Offutt Afb, NE)
- 90+ days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 90+ days ago
The ideal candidate comes to the table with call center experience, customer service and strong selling abilities....
Customer Service Representative
- Omaha, NE (9 miles from Offutt Afb, NE)
- 90+ days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 90+ days ago
The ideal candidate comes to the table with call center experience, customer service and strong selling abilities....
Retail Customer Service Associate
- Papillion, NE (8 miles from Offutt Afb, NE)
- 30+ days ago
- Papillion, NE (8 miles from Offutt Afb, NE)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9851 S. 71St Plaza, Papillion, NE...
- Omaha, NE (9 miles from Offutt Afb, NE)
- 30+ days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Driving
- Omaha, NE (9 miles from Offutt Afb, NE)
- 30+ days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 30+ days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Omaha, NE (9 miles from Offutt Afb, NE)
- 45+ days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 45+ days ago
The Customer Service Representative will report directly to the Branch Manager....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Offutt Afb, NE
Highest Education Level
Customer Services in Offutt Afb, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »