Customer Service Jobs in Montana
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Havre, MT
- 2 days ago
- Havre, MT
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkWere hiring immediately for a Customer Service Representative at the Kalispell Galcier Park International Airport!...
Our client is looking to hire Customer Service Representatives to work remotely in Montana. You must physically live in Montana, Colorado, Wyoming or Utah....
Remote WorkCustomer Service Representative Ascent Bank Helena, MT Full-time Banking Posted on April 4, 2025 Are you passionate about exceptional customer service and eager to learn and grow in a dynamic banking...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Community Care Customer Service Representative (Full Time)
- Great Falls, MT
- 45+ days ago
- Great Falls, MT
- 45+ days ago
Research patient-specific health insurance coverage criteria and communicate the coverage criteria to customers and referral sources with a focus on providing excellent customer service....
Customer Service Representative - Full-Time - Closing Shift
- Belgrade, MT
- 24 days ago
- Belgrade, MT
- 24 days ago
Were hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport!...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4420 KING AVE E, BILLINGS, MT 59101...
Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....
Medical Equipment Driver & Customer Service Representative
- Helena, MT
- 30+ days ago
- Helena, MT
- 30+ days ago
Medical Equipment Driver & Customer Service Representative Helena, MT Description Westaff is seeking TWO Medical Equipment Driver & Customer Service Representatives for a local healthcarepany in Helena...
Were hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport!...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Basic Qualifications: 1+ years of experience in a customer service, front office role....
Customer Service Representative, Office of Admissions
- Missoula, MT
- 45+ days ago
- Missoula, MT
- 45+ days ago
The Office of Admissions invites applications for two (2) Customer Service Representatives to join their team....
Customer Service Representative (FT- 1 FTE, Day Shift)
- Bozeman, MT
- 60+ days ago
- Bozeman, MT
- 60+ days ago
Position Summary: The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints...
Demographic Data for Montana
Moving to Montana? Find some basic demographic data about Montana below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Montana
Highest Education Level
Customer Services in Montana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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