Customer Service Jobs in Montana
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Medical Equipment Driver & Customer Service Representative
- Bozeman, MT
- 3 hours ago
- Bozeman, MT
- 3 hours ago
Westaff Medical Equipment Driver & Customer Service Representative in Bozeman , Montana Westaff is seeking a Medical Equipment Driver & Customer Service Representative for a local healthcare company...
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs....
As our Customer Service Representative, youll work to help our patients check into the hospital....
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Basic Qualifications: 1+ years of experience in a customer service, front office role....
Customer Service Representative - Home Oxygen and DME
- Billings, MT
- 8 days ago
- Billings, MT
- 8 days ago
demonstrating and providing customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Full-time Opportunity| 8- hour shift (day) | Monday – Friday | Competitive Pay What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team...
Customer Service Representative, Office of Admissions
- Missoula, MT
- 15 days ago
- Missoula, MT
- 15 days ago
The Office of Admissions invites applications for two (2) Customer Service Representatives to join their team....
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...
Community Care Customer Service Representative (Full Time)
- Great Falls, MT
- 21 days ago
- Great Falls, MT
- 21 days ago
Research patient-specific health insurance coverage criteria and communicate the coverage criteria to customers and referral sources with a focus on providing excellent customer service....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Community Care Customer Service Representative
- Great Falls, MT
- 30+ days ago
- Great Falls, MT
- 30+ days ago
Research patient-specific health insurance coverage criteria and communicate the coverage criteria to customers and referral sources with a focus on providing excellent customer service....
Customer Service Representative (FT- 1 FTE, Day Shift)
- Bozeman, MT
- 45+ days ago
- Bozeman, MT
- 45+ days ago
Position Summary: The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints...
Demographic Data for Montana
Moving to Montana? Find some basic demographic data about Montana below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Montana
Highest Education Level
Customer Services in Montana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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