Customer Service Jobs in Traverse City, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate I
- Traverse City, MI
- 8 days ago
- Traverse City, MI
- 8 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Associate with Deli Part Time
- Empire, MI (13 miles from Traverse City, MI)
- 30+ days ago
- Empire, MI (13 miles from Traverse City, MI)
- 30+ days ago
Role Responsibilities: As a Customer Service Associate, you're in charge of ensuring an exceptional customer experience....
Customer Service Associate - Temporary
- Traverse City, MI
- 30+ days ago
- Traverse City, MI
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Associate with Deli Part Time
- Elk Rapids, MI (18 miles from Traverse City, MI)
- 90+ days ago
- Elk Rapids, MI (18 miles from Traverse City, MI)
- 90+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2401 N Us Highway 31 S, Traverse...
Customer Service Associate Part Time
- Beulah, MI (18 miles from Traverse City, MI)
- 60+ days ago
- Beulah, MI (18 miles from Traverse City, MI)
- 60+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Demographic Data for Traverse City, MI
Moving to Traverse City, MI? Find some basic demographic data about Traverse City, MI below.
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Salary for Customer Service Jobs in Traverse City, MI
Highest Education Level
Customer Services in Traverse City, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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