Customer Service Jobs in Saginaw, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Part-Time Customer Service Representative (Flexible Schedule, On Site)
- Saginaw, MI
- 60+ days ago
- Saginaw, MI
- 60+ days ago
You'llbe equipped with paid training to ensure you are completely comfortable and ready to provide excellent customer service....
Branch Customer Service Rep - Midland, MI
- Midland, MI (24 miles from Saginaw, MI)
- 26 days ago
- Midland, MI (24 miles from Saginaw, MI)
- 26 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5656 Bay Rd, Saginaw, MI 48604-2510...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service Representative
- Flushing, MI (23 miles from Saginaw, MI)
- 90+ days ago
- Flushing, MI (23 miles from Saginaw, MI)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Toll)
- Bay City, MI (13 miles from Saginaw, MI)
- 90+ days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 90+ days ago
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Demographic Data for Saginaw, MI
Moving to Saginaw, MI? Find some basic demographic data about Saginaw, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Saginaw, MI
Highest Education Level
Customer Services in Saginaw, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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