Customer Service Jobs in Roseville, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Insurance Customer Service Representative - Ann Arbor, MI
- Wyandotte, MI (23 miles from Roseville, MI)
- 1 day ago
- Wyandotte, MI (23 miles from Roseville, MI)
- 1 day ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative
- Rochester Hills, MI (18 miles from Roseville, MI)
- 3 days ago
- Rochester Hills, MI (18 miles from Roseville, MI)
- 3 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Pre-Licensed Customer Service Representative - Remote
- Dearborn, MI (18 miles from Roseville, MI)
- 5 days ago
- Dearborn, MI (18 miles from Roseville, MI)
- 5 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Representative
- Harper Woods, MI (5 miles from Roseville, MI)
- 5 days ago
- Harper Woods, MI (5 miles from Roseville, MI)
- 5 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Client Support Specialist (Health Insurance)
- Detroit, MI (12 miles from Roseville, MI)
- 5 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 5 days ago
Job Title: Client Support Specialist Duration: 3 months (Covering a LOA) Schedule: Remote ( Open to candidates in MI only ) Location: Detroit, MI Max Pay Rate: 25/HR Key Skills: Excellent customer service...
Administrative/Customer Service Associate
- Macomb, MI (11 miles from Roseville, MI)
- 5 days ago
- Macomb, MI (11 miles from Roseville, MI)
- 5 days ago
**Skill Requirements** + **Must-Have Requirements:** + Proven **leadership** in **customer service** or **call center** environments + Strong **communication** and **coaching skills** + Proficiency...
Customer Service Representative - Patient Registration
- Macomb, MI (11 miles from Roseville, MI)
- 6 days ago
- Macomb, MI (11 miles from Roseville, MI)
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Detroit, MI (12 miles from Roseville, MI)
- 7 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 7 days ago
Our client, a leader in the automotive industry, is seeking a Customer Service Representative to join their team....
Customer Service Representative
- Detroit, MI (12 miles from Roseville, MI)
- 8 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 8 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Auburn Hills, MI (20 miles from Roseville, MI)
- 11 days ago
- Auburn Hills, MI (20 miles from Roseville, MI)
- 11 days ago
If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office....
Retail Loss Prevention Customer Service Associate II
- Allen Park, MI (22 miles from Roseville, MI)
- 13 days ago
- Allen Park, MI (22 miles from Roseville, MI)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Uniformed Customer Service Associate
- Roseville, MI
- 13 days ago
- Roseville, MI
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - PT
- Detroit, MI (12 miles from Roseville, MI)
- 24 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 24 days ago
service....
Pharmacy Customer Service Associate
- Livonia, MI (24 miles from Roseville, MI)
- 30+ days ago
- Livonia, MI (24 miles from Roseville, MI)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- Detroit, MI (12 miles from Roseville, MI)
- 90+ days ago
- Detroit, MI (12 miles from Roseville, MI)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Roseville, MI
Moving to Roseville, MI? Find some basic demographic data about Roseville, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Roseville, MI
Highest Education Level
Customer Services in Roseville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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