Customer Service Jobs in Pontiac, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Rochester Hills, MI (8 miles from Pontiac, MI)
- 3 days ago
- Rochester Hills, MI (8 miles from Pontiac, MI)
- 3 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Pre-Licensed Customer Service Representative - Remote
- Warren, MI (18 miles from Pontiac, MI)
- 5 days ago
- Warren, MI (18 miles from Pontiac, MI)
- 5 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Representative
- Harper Woods, MI (24 miles from Pontiac, MI)
- 5 days ago
- Harper Woods, MI (24 miles from Pontiac, MI)
- 5 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Administrative/Customer Service Associate
- Macomb, MI (19 miles from Pontiac, MI)
- 6 days ago
- Macomb, MI (19 miles from Pontiac, MI)
- 6 days ago
**Skill Requirements** + **Must-Have Requirements:** + Proven **leadership** in **customer service** or **call center** environments + Strong **communication** and **coaching skills** + Proficiency...
Customer Service Representative - Patient Registration
- Macomb, MI (19 miles from Pontiac, MI)
- 6 days ago
- Macomb, MI (19 miles from Pontiac, MI)
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Auburn Hills, MI (2 miles from Pontiac, MI)
- 12 days ago
- Auburn Hills, MI (2 miles from Pontiac, MI)
- 12 days ago
If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office....
Customer Service Representative
- Fenton, MI (24 miles from Pontiac, MI)
- 13 days ago
- Fenton, MI (24 miles from Pontiac, MI)
- 13 days ago
Service Center Fenton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Retail Loss Prevention Uniformed Customer Service Associate
- Roseville, MI (21 miles from Pontiac, MI)
- 13 days ago
- Roseville, MI (21 miles from Pontiac, MI)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Livonia, MI (21 miles from Pontiac, MI)
- 30+ days ago
- Livonia, MI (21 miles from Pontiac, MI)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Small Commercial Lines Customer Service Representative
- Northville, MI (22 miles from Pontiac, MI)
- 28 days ago
- Northville, MI (22 miles from Pontiac, MI)
- 28 days ago
Position Overview We are seeking a Small Commercial Lines Customer Service Representative (CSR-3 ) to join our team in Northville, Michigan....
Retail Customer Service Associate
- Utica, MI (14 miles from Pontiac, MI)
- 30+ days ago
- Utica, MI (14 miles from Pontiac, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...
Customer Service Representative
- Warren, MI (18 miles from Pontiac, MI)
- 30+ days ago
- Warren, MI (18 miles from Pontiac, MI)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Roseville, MI (21 miles from Pontiac, MI)
- 30+ days ago
- Roseville, MI (21 miles from Pontiac, MI)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Receptionist and Customer Service Rep
- Farmington Hills, MI (12 miles from Pontiac, MI)
- 30+ days ago
- Farmington Hills, MI (12 miles from Pontiac, MI)
- 30+ days ago
Assist the customer service team. Essential Duties and Responsibilities Operate telephone console with courtesy and tact, receive calls, determine nature of request and route accordingly....
- Livonia, MI (21 miles from Pontiac, MI)
- 45+ days ago
- Livonia, MI (21 miles from Pontiac, MI)
- 45+ days ago
Summary The Customer Service Representative will be responsible for handling customer service inquiries and problems via the telephone and recording consistent problem areas....
Demographic Data for Pontiac, MI
Moving to Pontiac, MI? Find some basic demographic data about Pontiac, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pontiac, MI
Highest Education Level
Customer Services in Pontiac, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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