Customer Service Jobs in Plymouth, MI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 40 Jobs

Customer Service Representative - FT

  • Detroit, MI (24 miles from Plymouth, MI)
  • 20 hours ago
  • Detroit, MI (24 miles from Plymouth, MI)
  • 20 hours ago

service....

Licensed Customer Service Representative - Canton, MI

  • Canton, MI (3 miles from Plymouth, MI)
  • 1 day ago
  • Canton, MI (3 miles from Plymouth, MI)
  • 1 day ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Associate

  • Royal Oak, MI (21 miles from Plymouth, MI)
  • 4 days ago
  • Royal Oak, MI (21 miles from Plymouth, MI)
  • 4 days ago

Customer Service Associate WALGREENS - 3.4 Royal Oak, MI Job Details $15.00 - $17.50 an hour 4 hours ago Qualifications Customer service English Cash register Entry level Full Job Description Models...

Customer Service Representative

  • Ann Arbor, MI (17 miles from Plymouth, MI)
  • 4 days ago
  • Ann Arbor, MI (17 miles from Plymouth, MI)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Livonia, MI (8 miles from Plymouth, MI)
  • 4 days ago
  • Livonia, MI (8 miles from Plymouth, MI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Brighton, MI (18 miles from Plymouth, MI)
  • 4 days ago
  • Brighton, MI (18 miles from Plymouth, MI)
  • 4 days ago

Customer Service Representative Why Join the Corrigan Team Corrigan is a large company that operates with a small feel. Our culture is best described as hard working and ambitious....

Receptionist and Customer Service Rep

  • Farmington Hills, MI (11 miles from Plymouth, MI)
  • 6 days ago
  • Farmington Hills, MI (11 miles from Plymouth, MI)
  • 6 days ago

Assist the customer service team. Essential Duties and Responsibilities Operate telephone console with courtesy and tact, receive calls, determine nature of request and route accordingly....

Customer Service Representative-I (Medical Billing Call Center Customer Service Representative) - PFS (Remote)

  • Farmington Hills, MI (11 miles from Plymouth, MI)
  • 8 days ago
  • Farmington Hills, MI (11 miles from Plymouth, MI)
  • 8 days ago

This position reports to the Supervisor PFS Customer Service....

Remote Work

Customer Service Representative

  • Northville, MI (2 miles from Plymouth, MI)
  • 16 days ago
  • Northville, MI (2 miles from Plymouth, MI)
  • 16 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Field Insurance Service Representative - White Lake, MI

  • White Lake, MI (20 miles from Plymouth, MI)
  • 17 days ago
  • White Lake, MI (20 miles from Plymouth, MI)
  • 17 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative

  • Auburn Hills, MI (22 miles from Plymouth, MI)
  • 17 days ago
  • Auburn Hills, MI (22 miles from Plymouth, MI)
  • 17 days ago

Position Customer Service Representative - Aftermarket Location Auburn Hills, MI About us PHINIA: Advancing sustainability today, powering carbon-free tomorrow....

Customer Service Representative I

  • Novi, MI (7 miles from Plymouth, MI)
  • 17 days ago
  • Novi, MI (7 miles from Plymouth, MI)
  • 17 days ago

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines...

Customer Service Representative

  • Novi, MI (7 miles from Plymouth, MI)
  • 18 days ago
  • Novi, MI (7 miles from Plymouth, MI)
  • 18 days ago

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....

Customer Service Rep

  • Whitmore Lake, MI (13 miles from Plymouth, MI)
  • 18 days ago
  • Whitmore Lake, MI (13 miles from Plymouth, MI)
  • 18 days ago

American Leak Detection, Inc Customer Service Rep in Whitmore Lake , Michigan YOU ENJOY helping customers....

Customer Service Rep

  • Livonia, MI (8 miles from Plymouth, MI)
  • 19 days ago
  • Livonia, MI (8 miles from Plymouth, MI)
  • 19 days ago

Summary The Customer Service Representative will be responsible for handling customer service inquiries and problems via the telephone and recording consistent problem areas....

Demographic Data for Plymouth, MI

Moving to Plymouth, MI? Find some basic demographic data about Plymouth, MI below.


Local
National
41,069
1,595
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Plymouth, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Plymouth, MI offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Plymouth, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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