Customer Service Jobs in Okemos, MI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Customer Service Representative II

  • Lansing, MI (6 miles from Okemos, MI)
  • 2 days ago
  • Lansing, MI (6 miles from Okemos, MI)
  • 2 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Saint Johns, MI (20 miles from Okemos, MI)
  • 10 days ago
  • Saint Johns, MI (20 miles from Okemos, MI)
  • 10 days ago

Customer Service Representative Customer Service Representative locations Ascension St. Vincent's Health Center - St. Johns time type Part time posted on Posted Today job requisition id R......

Retail Loss Prevention Customer Service Associate II

  • Lansing, MI (6 miles from Okemos, MI)
  • 17 days ago
  • Lansing, MI (6 miles from Okemos, MI)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • East Lansing, MI (2 miles from Okemos, MI)
  • 21 days ago
  • East Lansing, MI (2 miles from Okemos, MI)
  • 21 days ago

Customer Service Representative Job Description Responsibilities: -Resolve customer service requests promptly and courteously -Make outbound calls for appointment scheduling -Maintain filing and office...

Customer Service Rep(01167) - 5645 S Cedar St

  • Lansing, MI (6 miles from Okemos, MI)
  • 45+ days ago
  • Lansing, MI (6 miles from Okemos, MI)
  • 45+ days ago

service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...

Customer Service Rep(01201) - 143 N Harrison Rd

  • East Lansing, MI (2 miles from Okemos, MI)
  • 90+ days ago
  • East Lansing, MI (2 miles from Okemos, MI)
  • 90+ days ago

service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...

Retail Customer Service Associate

  • Lansing, MI (6 miles from Okemos, MI)
  • 30+ days ago
  • Lansing, MI (6 miles from Okemos, MI)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2925 Towne Centre Blvd, Lansing,...

Bilingual Customer Service Representative I

  • Mason, MI (9 miles from Okemos, MI)
  • 30+ days ago
  • Mason, MI (9 miles from Okemos, MI)
  • 30+ days ago

Our Administrative Sales team is looking for a Bilingual Customer Service Representative!...

Market Customer Service Associate Part Time

  • Saint Johns, MI (20 miles from Okemos, MI)
  • 60+ days ago
  • Saint Johns, MI (20 miles from Okemos, MI)
  • 60+ days ago

Your Role As a customer service enthusiast, a.k.a Customer Service Associate, youre the point person for ensuring an exceptional customer experience....

Customer Service Rep(01293) - 328 Lansing St

  • Lansing, MI (6 miles from Okemos, MI)
  • 90+ days ago
  • Lansing, MI (6 miles from Okemos, MI)
  • 90+ days ago

service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...

Customer Service Rep(01119) - 1105 E Grand Rive Ave

  • East Lansing, MI (2 miles from Okemos, MI)
  • 90+ days ago
  • East Lansing, MI (2 miles from Okemos, MI)
  • 90+ days ago

service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...

Customer Service Rep(01194) - 327 S Bridge St

  • Grand Ledge, MI (17 miles from Okemos, MI)
  • 90+ days ago
  • Grand Ledge, MI (17 miles from Okemos, MI)
  • 90+ days ago

service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...

Customer Service Rep(01207) - 1019 E State Rd

  • Lansing, MI (6 miles from Okemos, MI)
  • 90+ days ago
  • Lansing, MI (6 miles from Okemos, MI)
  • 90+ days ago

service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...

Customer Service Rep(01098) - 101 N Clinton Ave

  • Saint Johns, MI (20 miles from Okemos, MI)
  • 90+ days ago
  • Saint Johns, MI (20 miles from Okemos, MI)
  • 90+ days ago

service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...

Customer Service Rep(01208) - 234 S Washington Sq

  • Lansing, MI (6 miles from Okemos, MI)
  • 90+ days ago
  • Lansing, MI (6 miles from Okemos, MI)
  • 90+ days ago

service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...

Demographic Data for Okemos, MI

Moving to Okemos, MI? Find some basic demographic data about Okemos, MI below.


Local
National
22,804
860
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Okemos, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Okemos, MI offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Okemos, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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