Customer Service Jobs in Novi, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative Automotive Loyalty Program
- Troy, MI (21 miles from Novi, MI)
- 6 hours ago
- Troy, MI (21 miles from Novi, MI)
- 6 hours ago
A minimum of 3-5 years of experience in a Call Center, Customer Service, Retail and/or Sales environment....
Customer Service Representative
- Southgate, MI (24 miles from Novi, MI)
- 1 day ago
- Southgate, MI (24 miles from Novi, MI)
- 1 day ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Retail Customer Service Representative/Cashier
- Madison Heights, MI (21 miles from Novi, MI)
- 2 days ago
- Madison Heights, MI (21 miles from Novi, MI)
- 2 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Pre-Licensed Customer Service Representative - Remote
- Dearborn, MI (20 miles from Novi, MI)
- 8 days ago
- Dearborn, MI (20 miles from Novi, MI)
- 8 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkLicensed Insurance Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (21 miles from Novi, MI)
- 10 days ago
- Ann Arbor, MI (21 miles from Novi, MI)
- 10 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Branch Customer Service Representative - Canton, MI
- Canton, MI (9 miles from Novi, MI)
- 10 days ago
- Canton, MI (9 miles from Novi, MI)
- 10 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative
- Ann Arbor, MI (21 miles from Novi, MI)
- 11 days ago
- Ann Arbor, MI (21 miles from Novi, MI)
- 11 days ago
Experience: 1+ years of experience in customer service with financial responsibilities required. Experience in health care, insurance, or managed care industries is highly preferred....
Customer Service Representative
- Auburn Hills, MI (16 miles from Novi, MI)
- 15 days ago
- Auburn Hills, MI (16 miles from Novi, MI)
- 15 days ago
If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office....
Customer Service Representative
- Fenton, MI (23 miles from Novi, MI)
- 16 days ago
- Fenton, MI (23 miles from Novi, MI)
- 16 days ago
Service Center Fenton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Retail Loss Prevention Customer Service Associate II
- Allen Park, MI (21 miles from Novi, MI)
- 16 days ago
- Allen Park, MI (21 miles from Novi, MI)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Licensed Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (21 miles from Novi, MI)
- 18 days ago
- Ann Arbor, MI (21 miles from Novi, MI)
- 18 days ago
WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required...
Customer Service Representative
- Taylor, MI (21 miles from Novi, MI)
- 23 days ago
- Taylor, MI (21 miles from Novi, MI)
- 23 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Pharmacy Customer Service Associate
- Livonia, MI (10 miles from Novi, MI)
- 30+ days ago
- Livonia, MI (10 miles from Novi, MI)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- Ann Arbor, MI (21 miles from Novi, MI)
- 26 days ago
- Ann Arbor, MI (21 miles from Novi, MI)
- 26 days ago
Our client, a leading logistics company, is seeking a Linehaul Customer Service Rep to join their team....
Small Commercial Lines Customer Service Representative
- Northville, MI (4 miles from Novi, MI)
- 30+ days ago
- Northville, MI (4 miles from Novi, MI)
- 30+ days ago
Position Overview We are seeking a Small Commercial Lines Customer Service Representative (CSR-3 ) to join our team in Northville, Michigan....
Demographic Data for Novi, MI
Moving to Novi, MI? Find some basic demographic data about Novi, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Novi, MI
Highest Education Level
Customer Services in Novi, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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