Customer Service Jobs in Milan, MI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Licensed Insurance Customer Service Representative - Ann Arbor, MI

  • Ann Arbor, MI (15 miles from Milan, MI)
  • 11 days ago
  • Ann Arbor, MI (15 miles from Milan, MI)
  • 11 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative

  • Ann Arbor, MI (15 miles from Milan, MI)
  • 12 days ago
  • Ann Arbor, MI (15 miles from Milan, MI)
  • 12 days ago

Experience: 1+ years of experience in customer service with financial responsibilities required. Experience in health care, insurance, or managed care industries is highly preferred....

Licensed Customer Service Representative - Ann Arbor, MI

  • Ann Arbor, MI (15 miles from Milan, MI)
  • 19 days ago
  • Ann Arbor, MI (15 miles from Milan, MI)
  • 19 days ago

WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required...

Customer Service Representative

  • Taylor, MI (22 miles from Milan, MI)
  • 23 days ago
  • Taylor, MI (22 miles from Milan, MI)
  • 23 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Pharmacy Customer Service Associate

  • Livonia, MI (24 miles from Milan, MI)
  • 30+ days ago
  • Livonia, MI (24 miles from Milan, MI)
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative

  • Livonia, MI (24 miles from Milan, MI)
  • 90+ days ago
  • Livonia, MI (24 miles from Milan, MI)
  • 90+ days ago

Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....

Linehaul Customer Service Rep

  • Ann Arbor, MI (15 miles from Milan, MI)
  • 26 days ago
  • Ann Arbor, MI (15 miles from Milan, MI)
  • 26 days ago

Our client, a leading logistics company, is seeking a Linehaul Customer Service Rep to join their team....

Retail Customer Service Associate

  • Ypsilanti, MI (8 miles from Milan, MI)
  • 30+ days ago
  • Ypsilanti, MI (8 miles from Milan, MI)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...

Customer Service Rep

  • Livonia, MI (24 miles from Milan, MI)
  • 45+ days ago
  • Livonia, MI (24 miles from Milan, MI)
  • 45+ days ago

Summary The Customer Service Representative will be responsible for handling customer service inquiries and problems via the telephone and recording consistent problem areas....

Customer Service Representative

  • Clinton, MI (14 miles from Milan, MI)
  • 45+ days ago
  • Clinton, MI (14 miles from Milan, MI)
  • 45+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative

  • Taylor, MI (22 miles from Milan, MI)
  • 60+ days ago
  • Taylor, MI (22 miles from Milan, MI)
  • 60+ days ago

You will be responsible for providing adequate customer service in a professional manner....

Lead Customer Service Representative, Full or Part Time

  • Woodhaven, MI (23 miles from Milan, MI)
  • 60+ days ago
  • Woodhaven, MI (23 miles from Milan, MI)
  • 60+ days ago

Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Woodhaven, MI (23 miles from Milan, MI)
  • 60+ days ago
  • Woodhaven, MI (23 miles from Milan, MI)
  • 60+ days ago

Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Milan, MI

Moving to Milan, MI? Find some basic demographic data about Milan, MI below.


Local
National
14,097
196
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Milan, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Milan, MI offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Milan, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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