Customer Service Jobs in Kalamazoo, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Patient Registration
- Portage, MI (5 miles from Kalamazoo, MI)
- 1 day ago
- Portage, MI (5 miles from Kalamazoo, MI)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pre-Licensed Customer Service Representative - Remote
- Kalamazoo, MI
- 5 days ago
- Kalamazoo, MI
- 5 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkAcquisition Customer Service Associate Part Time
- Mattawan, MI (11 miles from Kalamazoo, MI)
- 19 days ago
- Mattawan, MI (11 miles from Kalamazoo, MI)
- 19 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Rep(01235) - 780 Capital Ave
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 90+ days ago
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
English and Spanish Speaking Logistical Support Customer Service Representative
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 21 days ago
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 21 days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES Provide superior customer service by answering incoming calls in a timely manner....
Commercial Lines Customer Service Representative (Burnham & Flower)
- Kalamazoo, MI
- 23 days ago
- Kalamazoo, MI
- 23 days ago
Minimum three years successful customer service experience....
Retail Customer Service Associate
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 30+ days ago
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12737 6 Mile Rd, Battle Creek, MI...
Customer Service Associate- PRN/Variable Shift Every Other Weekend Required
- Kalamazoo, MI
- 30+ days ago
- Kalamazoo, MI
- 30+ days ago
Some related Customer Service experience preferred....
Customer Service Representative
- Otsego, MI (16 miles from Kalamazoo, MI)
- 45+ days ago
- Otsego, MI (16 miles from Kalamazoo, MI)
- 45+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Kalamazoo, MI
- 90+ days ago
- Kalamazoo, MI
- 90+ days ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(01288) - 1788 W Milham Ave
- Portage, MI (5 miles from Kalamazoo, MI)
- 90+ days ago
- Portage, MI (5 miles from Kalamazoo, MI)
- 90+ days ago
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Customer Service Representative....
Customer Service Rep(01051) - 412 Oaks Crossing
- Plainwell, MI (14 miles from Kalamazoo, MI)
- 90+ days ago
- Plainwell, MI (14 miles from Kalamazoo, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Demographic Data for Kalamazoo, MI
Moving to Kalamazoo, MI? Find some basic demographic data about Kalamazoo, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kalamazoo, MI
Highest Education Level
Customer Services in Kalamazoo, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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