Customer Service Jobs in Jackson, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Qualifications & Skills: Property & Casualty License in Michigan At least 3 years of previous experience working as a customer service representative in Property and Casualty Insurance....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3600 Oneil Dr, Jackson, MI 49202...
Bilingual Customer Service Representative I
- Mason, MI (22 miles from Jackson, MI)
- 30+ days ago
- Mason, MI (22 miles from Jackson, MI)
- 30+ days ago
Our Administrative Sales team is looking for a Bilingual Customer Service Representative!...
Essential Functions: The Customer Service Representatives (CSR) works in the delivery of customer assistance in a Contact Center office environment....
Customer Service Representative
- Clinton, MI (24 miles from Jackson, MI)
- 45+ days ago
- Clinton, MI (24 miles from Jackson, MI)
- 45+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Customer Service Rep(01228) - 701 Olds St
- Jonesville, MI (20 miles from Jackson, MI)
- 90+ days ago
- Jonesville, MI (20 miles from Jackson, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Demographic Data for Jackson, MI
Moving to Jackson, MI? Find some basic demographic data about Jackson, MI below.
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Salary for Customer Service Jobs in Jackson, MI
Highest Education Level
Customer Services in Jackson, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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