Customer Service Jobs in Hastings, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Kentwood, MI (22 miles from Hastings, MI)
- 1 day ago
- Kentwood, MI (22 miles from Hastings, MI)
- 1 day ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Byron Center, MI (23 miles from Hastings, MI)
- 11 days ago
- Byron Center, MI (23 miles from Hastings, MI)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Kentwood, MI (22 miles from Hastings, MI)
- 13 days ago
- Kentwood, MI (22 miles from Hastings, MI)
- 13 days ago
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Grand Rapids, MI (20 miles from Hastings, MI)
- 15 days ago
- Grand Rapids, MI (20 miles from Hastings, MI)
- 15 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service exp erience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Otsego, MI (23 miles from Hastings, MI)
- 15 days ago
- Otsego, MI (23 miles from Hastings, MI)
- 15 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Associate - Temporary
- Kentwood, MI (22 miles from Hastings, MI)
- 18 days ago
- Kentwood, MI (22 miles from Hastings, MI)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Rep(01133) -3151 Breton Rd
- Kentwood, MI (22 miles from Hastings, MI)
- 90+ days ago
- Kentwood, MI (22 miles from Hastings, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Customer Service Rep(01051) - 412 Oaks Crossing
- Plainwell, MI (17 miles from Hastings, MI)
- 90+ days ago
- Plainwell, MI (17 miles from Hastings, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Demographic Data for Hastings, MI
Moving to Hastings, MI? Find some basic demographic data about Hastings, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hastings, MI
Highest Education Level
Customer Services in Hastings, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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