Customer Service Jobs in Fraser, MI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 28 Jobs

Customer Service Representative Automotive Loyalty Program

  • Troy, MI (11 miles from Fraser, MI)
  • 6 hours ago
  • Troy, MI (11 miles from Fraser, MI)
  • 6 hours ago

A minimum of 3-5 years of experience in a Call Center, Customer Service, Retail and/or Sales environment....

Customer Service Representative - FT

  • Detroit, MI (14 miles from Fraser, MI)
  • 10 hours ago
  • Detroit, MI (14 miles from Fraser, MI)
  • 10 hours ago

service....

Customer Service Representative - Patient Registration

  • Warren, MI (2 miles from Fraser, MI)
  • 2 days ago
  • Warren, MI (2 miles from Fraser, MI)
  • 2 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Retail Customer Service Representative/Cashier

  • Madison Heights, MI (8 miles from Fraser, MI)
  • 2 days ago
  • Madison Heights, MI (8 miles from Fraser, MI)
  • 2 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Customer Service Representative

  • Rochester Hills, MI (16 miles from Fraser, MI)
  • 6 days ago
  • Rochester Hills, MI (16 miles from Fraser, MI)
  • 6 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Pre-Licensed Customer Service Representative - Remote

  • Dearborn, MI (19 miles from Fraser, MI)
  • 8 days ago
  • Dearborn, MI (19 miles from Fraser, MI)
  • 8 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Representative

  • Harper Woods, MI (7 miles from Fraser, MI)
  • 9 days ago
  • Harper Woods, MI (7 miles from Fraser, MI)
  • 9 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Client Support Specialist (Health Insurance)

  • Detroit, MI (14 miles from Fraser, MI)
  • 9 days ago
  • Detroit, MI (14 miles from Fraser, MI)
  • 9 days ago

Job Title: Client Support Specialist Duration: 3 months (Covering a LOA) Schedule: Remote ( Open to candidates in MI only ) Location: Detroit, MI Max Pay Rate: 25/HR Key Skills: Excellent customer service...

Administrative/Customer Service Associate

  • Macomb, MI (9 miles from Fraser, MI)
  • 9 days ago
  • Macomb, MI (9 miles from Fraser, MI)
  • 9 days ago

**Skill Requirements** + **Must-Have Requirements:** + Proven **leadership** in **customer service** or **call center** environments + Strong **communication** and **coaching skills** + Proficiency...

Customer Service Representative

  • Detroit, MI (14 miles from Fraser, MI)
  • 11 days ago
  • Detroit, MI (14 miles from Fraser, MI)
  • 11 days ago

Our client, a leader in the automotive industry, is seeking a Customer Service Representative to join their team....

Customer Service Representative

  • Detroit, MI (14 miles from Fraser, MI)
  • 11 days ago
  • Detroit, MI (14 miles from Fraser, MI)
  • 11 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Auburn Hills, MI (18 miles from Fraser, MI)
  • 15 days ago
  • Auburn Hills, MI (18 miles from Fraser, MI)
  • 15 days ago

If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office....

Retail Loss Prevention Customer Service Associate II

  • Allen Park, MI (23 miles from Fraser, MI)
  • 16 days ago
  • Allen Park, MI (23 miles from Fraser, MI)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Uniformed Customer Service Associate

  • Roseville, MI (2 miles from Fraser, MI)
  • 16 days ago
  • Roseville, MI (2 miles from Fraser, MI)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Livonia, MI (24 miles from Fraser, MI)
  • 30+ days ago
  • Livonia, MI (24 miles from Fraser, MI)
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Demographic Data for Fraser, MI

Moving to Fraser, MI? Find some basic demographic data about Fraser, MI below.


Local
National
14,726
505
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Fraser, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fraser, MI offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fraser, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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