Customer Service Jobs in Commerce Township, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Representative/Cashier
- Madison Heights, MI (20 miles from Commerce Township, MI)
- 2 days ago
- Madison Heights, MI (20 miles from Commerce Township, MI)
- 2 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Rep - Processing Faxes
- Grand Blanc, MI (24 miles from Commerce Township, MI)
- 6 days ago
- Grand Blanc, MI (24 miles from Commerce Township, MI)
- 6 days ago
Education and/or Experience + High school diploma or general education degree (GED). + 6 months of relevant customer service experience preferred....
Remote WorkCustomer Service Representative
- Rochester Hills, MI (20 miles from Commerce Township, MI)
- 6 days ago
- Rochester Hills, MI (20 miles from Commerce Township, MI)
- 6 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Branch Customer Service Representative - Canton, MI
- Canton, MI (17 miles from Commerce Township, MI)
- 10 days ago
- Canton, MI (17 miles from Commerce Township, MI)
- 10 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative
- Auburn Hills, MI (11 miles from Commerce Township, MI)
- 14 days ago
- Auburn Hills, MI (11 miles from Commerce Township, MI)
- 14 days ago
If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office....
Customer Service Representative
- Fenton, MI (17 miles from Commerce Township, MI)
- 15 days ago
- Fenton, MI (17 miles from Commerce Township, MI)
- 15 days ago
Service Center Fenton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Pharmacy Customer Service Associate
- Livonia, MI (16 miles from Commerce Township, MI)
- 30+ days ago
- Livonia, MI (16 miles from Commerce Township, MI)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- Livonia, MI (16 miles from Commerce Township, MI)
- 90+ days ago
- Livonia, MI (16 miles from Commerce Township, MI)
- 90+ days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Small Commercial Lines Customer Service Representative
- Northville, MI (12 miles from Commerce Township, MI)
- 30+ days ago
- Northville, MI (12 miles from Commerce Township, MI)
- 30+ days ago
Position Overview We are seeking a Small Commercial Lines Customer Service Representative (CSR-3 ) to join our team in Northville, Michigan....
Retail Customer Service Associate
- Southfield, MI (12 miles from Commerce Township, MI)
- 30+ days ago
- Southfield, MI (12 miles from Commerce Township, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 22500 W 8 Mile Rd, Southfield, MI...
Receptionist and Customer Service Rep
- Farmington Hills, MI (7 miles from Commerce Township, MI)
- 30+ days ago
- Farmington Hills, MI (7 miles from Commerce Township, MI)
- 30+ days ago
Assist the customer service team. Essential Duties and Responsibilities Operate telephone console with courtesy and tact, receive calls, determine nature of request and route accordingly....
- Livonia, MI (16 miles from Commerce Township, MI)
- 45+ days ago
- Livonia, MI (16 miles from Commerce Township, MI)
- 45+ days ago
Summary The Customer Service Representative will be responsible for handling customer service inquiries and problems via the telephone and recording consistent problem areas....
Medical Equipment Customer Service Representative
- Rochester Hills, MI (20 miles from Commerce Township, MI)
- 45+ days ago
- Rochester Hills, MI (20 miles from Commerce Township, MI)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Inkster, MI (22 miles from Commerce Township, MI)
- 60+ days ago
- Inkster, MI (22 miles from Commerce Township, MI)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Job
- Novi, MI (8 miles from Commerce Township, MI)
- 90+ days ago
- Novi, MI (8 miles from Commerce Township, MI)
- 90+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Demographic Data for Commerce Township, MI
Moving to Commerce Township, MI? Find some basic demographic data about Commerce Township, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Commerce Township, MI
Highest Education Level
Customer Services in Commerce Township, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »