Customer Service Jobs in Auburn Hills, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative Automotive Loyalty Program
- Troy, MI (7 miles from Auburn Hills, MI)
- 5 hours ago
- Troy, MI (7 miles from Auburn Hills, MI)
- 5 hours ago
A minimum of 3-5 years of experience in a Call Center, Customer Service, Retail and/or Sales environment....
Customer Service Representative - FT
- Detroit, MI (23 miles from Auburn Hills, MI)
- 9 hours ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 9 hours ago
service....
Customer Service Representative - Patient Registration
- Warren, MI (17 miles from Auburn Hills, MI)
- 2 days ago
- Warren, MI (17 miles from Auburn Hills, MI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Customer Service Representative/Cashier
- Madison Heights, MI (13 miles from Auburn Hills, MI)
- 2 days ago
- Madison Heights, MI (13 miles from Auburn Hills, MI)
- 2 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Representative
- Rochester Hills, MI (9 miles from Auburn Hills, MI)
- 6 days ago
- Rochester Hills, MI (9 miles from Auburn Hills, MI)
- 6 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Pre-Licensed Customer Service Representative - Remote
- Dearborn, MI (23 miles from Auburn Hills, MI)
- 8 days ago
- Dearborn, MI (23 miles from Auburn Hills, MI)
- 8 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Representative
- Harper Woods, MI (23 miles from Auburn Hills, MI)
- 8 days ago
- Harper Woods, MI (23 miles from Auburn Hills, MI)
- 8 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Client Support Specialist (Health Insurance)
- Detroit, MI (23 miles from Auburn Hills, MI)
- 9 days ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 9 days ago
Job Title: Client Support Specialist Duration: 3 months (Covering a LOA) Schedule: Remote ( Open to candidates in MI only ) Location: Detroit, MI Max Pay Rate: 25/HR Key Skills: Excellent customer service...
Administrative/Customer Service Associate
- Macomb, MI (19 miles from Auburn Hills, MI)
- 9 days ago
- Macomb, MI (19 miles from Auburn Hills, MI)
- 9 days ago
**Skill Requirements** + **Must-Have Requirements:** + Proven **leadership** in **customer service** or **call center** environments + Strong **communication** and **coaching skills** + Proficiency...
Branch Customer Service Representative - Canton, MI
- Canton, MI (23 miles from Auburn Hills, MI)
- 10 days ago
- Canton, MI (23 miles from Auburn Hills, MI)
- 10 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative
- Detroit, MI (23 miles from Auburn Hills, MI)
- 10 days ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 10 days ago
Our client, a leader in the automotive industry, is seeking a Customer Service Representative to join their team....
Customer Service Representative
- Detroit, MI (23 miles from Auburn Hills, MI)
- 11 days ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 11 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office....
Customer Service Representative
- Fenton, MI (24 miles from Auburn Hills, MI)
- 16 days ago
- Fenton, MI (24 miles from Auburn Hills, MI)
- 16 days ago
Service Center Fenton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Retail Loss Prevention Uniformed Customer Service Associate
- Roseville, MI (20 miles from Auburn Hills, MI)
- 16 days ago
- Roseville, MI (20 miles from Auburn Hills, MI)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Auburn Hills, MI
Moving to Auburn Hills, MI? Find some basic demographic data about Auburn Hills, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Auburn Hills, MI
Highest Education Level
Customer Services in Auburn Hills, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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