Customer Service Jobs in Ann Arbor, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Insurance Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI
- 6 days ago
- Ann Arbor, MI
- 6 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Branch Customer Service Representative - Canton, MI
- Canton, MI (19 miles from Ann Arbor, MI)
- 6 days ago
- Canton, MI (19 miles from Ann Arbor, MI)
- 6 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative
- Canton, MI (19 miles from Ann Arbor, MI)
- 7 days ago
- Canton, MI (19 miles from Ann Arbor, MI)
- 7 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Experience: 1+ years of experience in customer service with financial responsibilities required. Experience in health care, insurance, or managed care industries is highly preferred....
Licensed Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI
- 15 days ago
- Ann Arbor, MI
- 15 days ago
WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required...
Our client, a leading logistics company, is seeking a Linehaul Customer Service Rep to join their team....
Small Commercial Lines Customer Service Representative
- Northville, MI (18 miles from Ann Arbor, MI)
- 27 days ago
- Northville, MI (18 miles from Ann Arbor, MI)
- 27 days ago
Position Overview We are seeking a Small Commercial Lines Customer Service Representative (CSR-3 ) to join our team in Northville, Michigan....
Retail Customer Service Associate
- Ypsilanti, MI (12 miles from Ann Arbor, MI)
- 28 days ago
- Ypsilanti, MI (12 miles from Ann Arbor, MI)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Customer Service Representative
- Clinton, MI (13 miles from Ann Arbor, MI)
- 45+ days ago
- Clinton, MI (13 miles from Ann Arbor, MI)
- 45+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative Job
- Novi, MI (21 miles from Ann Arbor, MI)
- 90+ days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 90+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative
- Belleville, MI (20 miles from Ann Arbor, MI)
- 90+ days ago
- Belleville, MI (20 miles from Ann Arbor, MI)
- 90+ days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Demographic Data for Ann Arbor, MI
Moving to Ann Arbor, MI? Find some basic demographic data about Ann Arbor, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ann Arbor, MI
Highest Education Level
Customer Services in Ann Arbor, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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