Customer Service Jobs in Perry, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Boone, IA (22 miles from Perry, IA)
- 4 days ago
- Boone, IA (22 miles from Perry, IA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Johnston, IA (22 miles from Perry, IA)
- 7 days ago
- Johnston, IA (22 miles from Perry, IA)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Clive, IA (23 miles from Perry, IA)
- 8 days ago
- Clive, IA (23 miles from Perry, IA)
- 8 days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Customer Service Representative
- Johnston, IA (22 miles from Perry, IA)
- 28 days ago
- Johnston, IA (22 miles from Perry, IA)
- 28 days ago
Customer Service Representative SGS_JOB_1034 Customer Support Iowa Customer Service Microsoft Office (Excel) Communication Skills Troubleshooting Contract - 03 Years (Possible Extension) The Customer...
Customer Service Representative
- Johnston, IA (22 miles from Perry, IA)
- 30+ days ago
- Johnston, IA (22 miles from Perry, IA)
- 30+ days ago
At Delta Dental of Iowa, Customer Service Representatives directly deliver the exceptional quality service we have been known for in our industry....
Customer Service Rep(01705) - 15920 Hickman Rd
- Clive, IA (23 miles from Perry, IA)
- 30+ days ago
- Clive, IA (23 miles from Perry, IA)
- 30+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Demographic Data for Perry, IA
Moving to Perry, IA? Find some basic demographic data about Perry, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Perry, IA
Highest Education Level
Customer Services in Perry, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Store Management
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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