Customer Service Jobs in North Liberty, IA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Representative- Cedar Rapids Hiring Event

  • Cedar Rapids, IA (14 miles from North Liberty, IA)
  • 3 days ago
  • Cedar Rapids, IA (14 miles from North Liberty, IA)
  • 3 days ago

Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Cedar Rapids Hiring Event **Open House Career Event!...

Customer Service Representative

  • Cedar Rapids, IA (10 miles from North Liberty, IA)
  • 8 days ago
  • Cedar Rapids, IA (10 miles from North Liberty, IA)
  • 8 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Insurance Service Representative - Iowa City, IA

  • Iowa City, IA (9 miles from North Liberty, IA)
  • 14 days ago
  • Iowa City, IA (9 miles from North Liberty, IA)
  • 14 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

LP Customer Service Associate II-#119

  • Cedar Rapids, IA (14 miles from North Liberty, IA)
  • 15 days ago
  • Cedar Rapids, IA (14 miles from North Liberty, IA)
  • 15 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Dinner/Close Shift

  • Coralville, IA (5 miles from North Liberty, IA)
  • 30+ days ago
  • Coralville, IA (5 miles from North Liberty, IA)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Coralville, IA (5 miles from North Liberty, IA)
  • 30+ days ago
  • Coralville, IA (5 miles from North Liberty, IA)
  • 30+ days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Rep(01750) - 1534 S Gilbert

  • Iowa City, IA (9 miles from North Liberty, IA)
  • 60+ days ago
  • Iowa City, IA (9 miles from North Liberty, IA)
  • 60+ days ago

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....

Customer Service Representative

  • Coralville, IA (5 miles from North Liberty, IA)
  • 60+ days ago
  • Coralville, IA (5 miles from North Liberty, IA)
  • 60+ days ago

Return to Job Search Customer Service Representative Looking for an engaging and fulfilling job in a relaxed environment? Willing to work hard and take on a variety of tasks?...

Retail Customer Service Associate

  • Cedar Rapids, IA (14 miles from North Liberty, IA)
  • 30+ days ago
  • Cedar Rapids, IA (14 miles from North Liberty, IA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2605 Blairs Ferry Rd Ne, Cedar Rapids...

Customer Service Representative Nights and Weekend

  • Coralville, IA (5 miles from North Liberty, IA)
  • 30+ days ago
  • Coralville, IA (5 miles from North Liberty, IA)
  • 30+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • North Liberty, IA
  • 45+ days ago
  • North Liberty, IA
  • 45+ days ago

YOUR PROFILE Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline....

Customer Service Representative - Morning Position (5AM-11AM)

  • Coralville, IA (5 miles from North Liberty, IA)
  • 45+ days ago
  • Coralville, IA (5 miles from North Liberty, IA)
  • 45+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Full-Time Retail/Customer Service Associate

  • Cedar Rapids, IA (14 miles from North Liberty, IA)
  • 60+ days ago
  • Cedar Rapids, IA (14 miles from North Liberty, IA)
  • 60+ days ago

Our Florist and Gift store is seeking qualified applicants who have strong customer service and retail experience....

Customer Service Representative

  • Coralville, IA (5 miles from North Liberty, IA)
  • 60+ days ago
  • Coralville, IA (5 miles from North Liberty, IA)
  • 60+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Insurance Service Representative - Iowa

  • Cedar Rapids, IA (14 miles from North Liberty, IA)
  • 90+ days ago
  • Cedar Rapids, IA (14 miles from North Liberty, IA)
  • 90+ days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Demographic Data for North Liberty, IA

Moving to North Liberty, IA? Find some basic demographic data about North Liberty, IA below.


Local
National
22,096
405
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in North Liberty, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in North Liberty, IA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in North Liberty, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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