Customer Service Jobs in Le Mars, IA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Sioux City, IA (22 miles from Le Mars, IA)
  • 1 day ago
  • Sioux City, IA (22 miles from Le Mars, IA)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Associate

  • Sioux City, IA (22 miles from Le Mars, IA)
  • 4 days ago
  • Sioux City, IA (22 miles from Le Mars, IA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Sioux City, IA (22 miles from Le Mars, IA)
  • 17 days ago
  • Sioux City, IA (22 miles from Le Mars, IA)
  • 17 days ago

Customer Service Rep $15 - $16/hour based on experience Monday - Friday, 8am to 5pm Do you love helping people and providing superior customer service?...

Ready Mix Dispatcher/Customer Service Representative

  • Orange City, IA (17 miles from Le Mars, IA)
  • 30+ days ago
  • Orange City, IA (17 miles from Le Mars, IA)
  • 30+ days ago

What you will do: Provides effective customer service by establishing a working relationship with internal and external customers through communication via mail or telephone or in-person with customers...

Bilingual Customer Service Representative - Onsite or Remote

  • Dakota Dunes, SD (23 miles from Le Mars, IA)
  • 45+ days ago
  • Dakota Dunes, SD (23 miles from Le Mars, IA)
  • 45+ days ago

Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-18.90/hour starting, additional monthly incentives available Company: PREMIER...

Customer Service Representative

  • Sioux City, IA (22 miles from Le Mars, IA)
  • 60+ days ago
  • Sioux City, IA (22 miles from Le Mars, IA)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Le Mars, IA

Moving to Le Mars, IA? Find some basic demographic data about Le Mars, IA below.


Local
National
12,960
392
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Le Mars, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Le Mars, IA offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Le Mars, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »