Customer Service Jobs in Hiawatha, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative- Cedar Rapids Hiring Event
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 3 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 3 days ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Cedar Rapids Hiring Event **Open House Career Event!...
Customer Service Representative
- Cedar Rapids, IA (9 miles from Hiawatha, IA)
- 8 days ago
- Cedar Rapids, IA (9 miles from Hiawatha, IA)
- 8 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
LP Customer Service Associate II-#119
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 15 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 30+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2605 Blairs Ferry Rd Ne, Cedar Rapids...
Customer Service Representative
- North Liberty, IA (20 miles from Hiawatha, IA)
- 45+ days ago
- North Liberty, IA (20 miles from Hiawatha, IA)
- 45+ days ago
YOUR PROFILE Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline....
Full-Time Retail/Customer Service Associate
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 60+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 60+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and retail experience....
Insurance Service Representative - Iowa
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 90+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 90+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Demographic Data for Hiawatha, IA
Moving to Hiawatha, IA? Find some basic demographic data about Hiawatha, IA below.
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Salary for Customer Service Jobs in Hiawatha, IA
Highest Education Level
Customer Services in Hiawatha, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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