Customer Service Jobs in Council Bluffs, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Omaha, NE (3 miles from Council Bluffs, IA)
- 2 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkRetail Customer Service Associate
- Papillion, NE (12 miles from Council Bluffs, IA)
- 6 hours ago
- Papillion, NE (12 miles from Council Bluffs, IA)
- 6 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9851 S. 71St Plaza, Papillion, NE...
- Omaha, NE (3 miles from Council Bluffs, IA)
- 1 day ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 2 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 2 days ago
Position: Customer Service Representative Branch: Focus Respiratory, a subsidiary of Quipt Home Medical Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative...
Customer Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 5 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Driving
- Omaha, NE (3 miles from Council Bluffs, IA)
- 6 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 6 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Group Enrollment Customer Service Representative Omaha, NE
- Omaha, NE (3 miles from Council Bluffs, IA)
- 9 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 9 days ago
We are seeking an adaptable and communicative professional to join our team as a Group Enrollment Customer Service Representative....
Administrative Assistant/Customer Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 12 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 12 days ago
As a Administrative Assistant/Customer Service Representative at K-DESIGNERS, you are a key member of our Brand team....
Customer Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 16 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 16 days ago
The Customer Service Representative will report directly to the Branch Manager....
Customer Service Representative - REMOTE
- Omaha, NE (3 miles from Council Bluffs, IA)
- 25 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 25 days ago
service to our Property and Casualty insurance policyholders, agents, and lenders through inbound phone calls and electronic communications....
Remote WorkInsurance Service Representative - Omaha, NE
- Omaha, NE (3 miles from Council Bluffs, IA)
- 30+ days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 30+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative (Property & Casualty Insurance License Required)
- Omaha, NE (3 miles from Council Bluffs, IA)
- 30+ days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 30+ days ago
Requirements: Property/Casualty Insurance License required High School Diploma or equivalent; some college is a plus! 1 or more years of insurance sales/service experience desired....
Customer Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 45+ days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 45+ days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 60+ days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 60+ days ago
Job Description Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
- Omaha, NE (3 miles from Council Bluffs, IA)
- 60+ days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 60+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Demographic Data for Council Bluffs, IA
Moving to Council Bluffs, IA? Find some basic demographic data about Council Bluffs, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Council Bluffs, IA
Highest Education Level
Customer Services in Council Bluffs, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Asset Protection
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »