Customer Service Jobs in Coralville, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 1 day ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 1 day ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkLP Customer Service Associate II-#119
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 2 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Nights and Weekend
- Coralville, IA
- 7 days ago
- Coralville, IA
- 7 days ago
by providing a superior level of customer service to members, prospective members, and guests....
experience by providing a superior level of customer service to members, prospective members, and guests....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 12 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- North Liberty, IA (5 miles from Coralville, IA)
- 15 days ago
- North Liberty, IA (5 miles from Coralville, IA)
- 15 days ago
YOUR PROFILE Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline....
Customer Service Representative - Morning Position (5AM-11AM)
- Coralville, IA
- 23 days ago
- Coralville, IA
- 23 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Part Time Customer Service Associate
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 30+ days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 30+ days ago
customer service....
Customer Service Rep(01750) - 1534 S Gilbert
- Iowa City, IA (4 miles from Coralville, IA)
- 30+ days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 30+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Full-Time Retail/Customer Service Associate
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 30+ days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 30+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and retail experience....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
by providing a superior level of customer service to members, prospective members, and guests....
Insurance Service Representative - Iowa City, IA
- Iowa City, IA (4 miles from Coralville, IA)
- 45+ days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 45+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Insurance Service Representative - Iowa
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 60+ days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 60+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Demographic Data for Coralville, IA
Moving to Coralville, IA? Find some basic demographic data about Coralville, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Coralville, IA
Highest Education Level
Customer Services in Coralville, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »