Customer Service Jobs in Coralville, IA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Cedar Rapids, IA (19 miles from Coralville, IA)
  • 2 days ago
  • Cedar Rapids, IA (19 miles from Coralville, IA)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Cedar Rapids, IA (19 miles from Coralville, IA)
  • 30+ days ago
  • Cedar Rapids, IA (19 miles from Coralville, IA)
  • 30+ days ago

Provides coaching, guidance, and direction to less experienced Customer Service Representatives....

Retail Customer Service Associate

  • Cedar Rapids, IA (19 miles from Coralville, IA)
  • 7 hours ago
  • Cedar Rapids, IA (19 miles from Coralville, IA)
  • 7 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2605 Blairs Ferry Rd Ne, Cedar Rapids...

Customer Service Representative III - Commercial Lines

  • Coralville, IA
  • 16 hours ago
  • Coralville, IA
  • 16 hours ago

Experience: Three years of related work experience in a commercial customer service or processing role. Prefer exposure to commercial insurance agency and/or call center environment....

LP Customer Service Associate II-#119

  • Cedar Rapids, IA (19 miles from Coralville, IA)
  • 3 days ago
  • Cedar Rapids, IA (19 miles from Coralville, IA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Cedar Rapids, IA (19 miles from Coralville, IA)
  • 5 days ago
  • Cedar Rapids, IA (19 miles from Coralville, IA)
  • 5 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Representative Nights and Weekend

  • Coralville, IA
  • 8 days ago
  • Coralville, IA
  • 8 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Associate - Dinner/Close Shift

  • Coralville, IA
  • 8 days ago
  • Coralville, IA
  • 8 days ago

As the name suggests, your main priority is to provide great customer service....

Overnight Customer Service Representative

  • Coralville, IA
  • 11 days ago
  • Coralville, IA
  • 11 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Associate

  • Coralville, IA
  • 12 days ago
  • Coralville, IA
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • North Liberty, IA (5 miles from Coralville, IA)
  • 16 days ago
  • North Liberty, IA (5 miles from Coralville, IA)
  • 16 days ago

YOUR PROFILE Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline....

Customer Service Representative - Morning Position (5AM-11AM)

  • Coralville, IA
  • 24 days ago
  • Coralville, IA
  • 24 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Part Time Customer Service Associate

  • Cedar Rapids, IA (19 miles from Coralville, IA)
  • 30+ days ago
  • Cedar Rapids, IA (19 miles from Coralville, IA)
  • 30+ days ago

customer service....

Customer Service Rep(01750) - 1534 S Gilbert

  • Iowa City, IA (4 miles from Coralville, IA)
  • 30+ days ago
  • Iowa City, IA (4 miles from Coralville, IA)
  • 30+ days ago

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....

Customer Service Representative

  • Coralville, IA
  • 30+ days ago
  • Coralville, IA
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Coralville, IA

Moving to Coralville, IA? Find some basic demographic data about Coralville, IA below.


Local
National
22,319
808
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Coralville, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Coralville, IA offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Coralville, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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