Customer Service Jobs in Anamosa, IA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

Customer Service Representative- Cedar Rapids Hiring Event

  • Cedar Rapids, IA (21 miles from Anamosa, IA)
  • 1 day ago
  • Cedar Rapids, IA (21 miles from Anamosa, IA)
  • 1 day ago

Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Cedar Rapids Hiring Event **Open House Career Event!...

LP Customer Service Associate II-#119

  • Cedar Rapids, IA (21 miles from Anamosa, IA)
  • 13 days ago
  • Cedar Rapids, IA (21 miles from Anamosa, IA)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Cedar Rapids, IA (21 miles from Anamosa, IA)
  • 30+ days ago
  • Cedar Rapids, IA (21 miles from Anamosa, IA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2605 Blairs Ferry Rd Ne, Cedar Rapids...

Customer Service Representative

  • Cedar Rapids, IA (21 miles from Anamosa, IA)
  • 30+ days ago
  • Cedar Rapids, IA (21 miles from Anamosa, IA)
  • 30+ days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Full-Time Retail/Customer Service Associate

  • Cedar Rapids, IA (21 miles from Anamosa, IA)
  • 60+ days ago
  • Cedar Rapids, IA (21 miles from Anamosa, IA)
  • 60+ days ago

Our Florist and Gift store is seeking qualified applicants who have strong customer service and retail experience....

Insurance Service Representative - Iowa

  • Cedar Rapids, IA (21 miles from Anamosa, IA)
  • 90+ days ago
  • Cedar Rapids, IA (21 miles from Anamosa, IA)
  • 90+ days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Demographic Data for Anamosa, IA

Moving to Anamosa, IA? Find some basic demographic data about Anamosa, IA below.


Local
National
8,782
185
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Anamosa, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Anamosa, IA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Anamosa, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »