Customer Service Jobs in Ames, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Ames, IA
- 2 days ago
- Ames, IA
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Associate / Outfitter
- Ankeny, IA (21 miles from Ames, IA)
- 23 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 23 days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Sr Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 25 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 25 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Retail Customer Service Associate
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4625 Se Delaware Avenue, Ankeny,...
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
- Ankeny, IA (21 miles from Ames, IA)
- 45+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 45+ days ago
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities....
Customer Service Representative
- Johnston, IA (22 miles from Ames, IA)
- 60+ days ago
- Johnston, IA (22 miles from Ames, IA)
- 60+ days ago
At Delta Dental of Iowa, Customer Service Representatives directly deliver the exceptional quality service we have been known for in our industry....
Customer Service Rep(01750) - 1534 S Gilbert
- Gilbert, IA (6 miles from Ames, IA)
- 60+ days ago
- Gilbert, IA (6 miles from Ames, IA)
- 60+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Full-Time Retail/Customer Service Associate
- Ankeny, IA (21 miles from Ames, IA)
- 60+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 60+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience....
Customer Service Rep(01725) - 1002 National Dr
- Ankeny, IA (21 miles from Ames, IA)
- 90+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 90+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Demographic Data for Ames, IA
Moving to Ames, IA? Find some basic demographic data about Ames, IA below.
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Salary for Customer Service Jobs in Ames, IA
Highest Education Level
Customer Services in Ames, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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