Customer Service Jobs in Ackworth, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Des Moines, IA (19 miles from Ackworth, IA)
- 1 day ago
- Des Moines, IA (19 miles from Ackworth, IA)
- 1 day ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative - Training Onsite Then Remote After
- West Des Moines, IA (19 miles from Ackworth, IA)
- 2 days ago
- West Des Moines, IA (19 miles from Ackworth, IA)
- 2 days ago
Service and Management on an on-going basis regarding any noticed trends with insurance companies Verify insurance carriers are listed in the company's database system, if not request the new carrier...
Customer Service Representative
- Des Moines, IA (19 miles from Ackworth, IA)
- 2 days ago
- Des Moines, IA (19 miles from Ackworth, IA)
- 2 days ago
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Remote Inbound Customer Service Representative
- Des Moines, IA (19 miles from Ackworth, IA)
- 2 days ago
- Des Moines, IA (19 miles from Ackworth, IA)
- 2 days ago
Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients and billing services to assist in explaining services and claims information....
Remote WorkCustomer Service Representative
- Des Moines, IA (22 miles from Ackworth, IA)
- 4 days ago
- Des Moines, IA (22 miles from Ackworth, IA)
- 4 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative Nights and Weekend
- West Des Moines, IA (19 miles from Ackworth, IA)
- 16 days ago
- West Des Moines, IA (19 miles from Ackworth, IA)
- 16 days ago
by providing a superior level of customer service to members, prospective members, and guests....
- Des Moines, IA (19 miles from Ackworth, IA)
- 28 days ago
- Des Moines, IA (19 miles from Ackworth, IA)
- 28 days ago
Randstad is supporting a leading insurance company who is looking to hire a customer service professional....
Customer Service Representative
- Des Moines, IA (19 miles from Ackworth, IA)
- 30+ days ago
- Des Moines, IA (19 miles from Ackworth, IA)
- 30+ days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Retail Customer Service Associate
- Des Moines, IA (19 miles from Ackworth, IA)
- 30+ days ago
- Des Moines, IA (19 miles from Ackworth, IA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 73Rd St, Des Moines, IA 50324...
Customer Service Representative PT Afternoon
- Des Moines, IA (19 miles from Ackworth, IA)
- 30+ days ago
- Des Moines, IA (19 miles from Ackworth, IA)
- 30+ days ago
Click here: As a Customer Service Rep, you will provide coverage for the MercyOne Des Moines call center....
Customer Service Representative
- Des Moines, IA (19 miles from Ackworth, IA)
- 30+ days ago
- Des Moines, IA (19 miles from Ackworth, IA)
- 30+ days ago
Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the...
Customer Service Representative
- Des Moines, IA (19 miles from Ackworth, IA)
- 45+ days ago
- Des Moines, IA (19 miles from Ackworth, IA)
- 45+ days ago
Infosys McCamish Domain: Life Insurance Skill: Customer Service Senior Process Associate In the role of Senior Process Associate you will be responsible for delivering accurate and courteous responses...
Full-Time Retail/Customer Service Associate
- Windsor Heights, IA (21 miles from Ackworth, IA)
- 60+ days ago
- Windsor Heights, IA (21 miles from Ackworth, IA)
- 60+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience....
Retail/Customer Service Associate
- Des Moines, IA (19 miles from Ackworth, IA)
- 60+ days ago
- Des Moines, IA (19 miles from Ackworth, IA)
- 60+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience....
Customer Service Representative Daytime 10am-6pm
- Urbandale, IA (18 miles from Ackworth, IA)
- 90+ days ago
- Urbandale, IA (18 miles from Ackworth, IA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Ackworth, IA
Moving to Ackworth, IA? Find some basic demographic data about Ackworth, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ackworth, IA
Highest Education Level
Customer Services in Ackworth, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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