Customer Service Jobs in South Bend, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- South Bend, IN
- 23 hours ago
- South Bend, IN
- 23 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Elkhart, IN (14 miles from South Bend, IN)
- 1 day ago
- Elkhart, IN (14 miles from South Bend, IN)
- 1 day ago
POSITION INFO: This position is directly responsible for providing exceptional customer service to NIBCOs customers....
- Goshen, IN (21 miles from South Bend, IN)
- 4 days ago
- Goshen, IN (21 miles from South Bend, IN)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Rep(02506) - 206 W Ireland Rd Suite B
- South Bend, IN
- 90+ days ago
- South Bend, IN
- 90+ days ago
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Demographic Data for South Bend, IN
Moving to South Bend, IN? Find some basic demographic data about South Bend, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in South Bend, IN
Highest Education Level
Customer Services in South Bend, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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