Customer Service Jobs in Merrillville, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- University Park, IL (20 miles from Merrillville, IN)
- 1 day ago
- University Park, IL (20 miles from Merrillville, IN)
- 1 day ago
Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....
Pre-Licensed Customer Service Representative - Remote
- Gary, IN (7 miles from Merrillville, IN)
- 5 days ago
- Gary, IN (7 miles from Merrillville, IN)
- 5 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Associate - Valparaiso
- Valparaiso, IN (16 miles from Merrillville, IN)
- 6 days ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 6 days ago
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
Provides excellent customer service....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Provides excellent customer service....
Medical Equipment Customer Service Representative
- Merrillville, IN
- 21 days ago
- Merrillville, IN
- 21 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Associate
- Calumet City, IL (15 miles from Merrillville, IN)
- 30+ days ago
- Calumet City, IL (15 miles from Merrillville, IN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 River Oaks W, Calumet City,...
Customer Service Representative
- Chicago Heights, IL (14 miles from Merrillville, IN)
- 30+ days ago
- Chicago Heights, IL (14 miles from Merrillville, IN)
- 30+ days ago
Customer Service Representative 3.1 3.1 out of 5 stars Chicago Heights, IL 60411 W hat you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer...
Customer Service Representative, Afternoons
- Oak Forest, IL (24 miles from Merrillville, IN)
- 30+ days ago
- Oak Forest, IL (24 miles from Merrillville, IN)
- 30+ days ago
Store 4706823: 5600 W 159th St, Oak Forest, Illinois 60452 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Overnights
- Oak Forest, IL (24 miles from Merrillville, IN)
- 30+ days ago
- Oak Forest, IL (24 miles from Merrillville, IN)
- 30+ days ago
Store 4706823: 5600 W 159th St, Oak Forest, Illinois 60452 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Westville, IN (21 miles from Merrillville, IN)
- 30+ days ago
- Westville, IN (21 miles from Merrillville, IN)
- 30+ days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Representative Field
- Gary, IN (7 miles from Merrillville, IN)
- 60+ days ago
- Gary, IN (7 miles from Merrillville, IN)
- 60+ days ago
QCI is seeking an experienced Customer Service Representative (CSR) to join our team in Gary, IN! Quality Carriers, Inc....
Customer Service Representative, Afternoons
- Crete, IL (15 miles from Merrillville, IN)
- 90+ days ago
- Crete, IL (15 miles from Merrillville, IN)
- 90+ days ago
Store 4706705: 1400 E Steger Rd, Crete, Illinois 60417 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Merrillville, IN
Moving to Merrillville, IN? Find some basic demographic data about Merrillville, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Merrillville, IN
Highest Education Level
Customer Services in Merrillville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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