Customer Service Jobs in Merrillville, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Customer Service Representative

  • University Park, IL (20 miles from Merrillville, IN)
  • 1 day ago
  • University Park, IL (20 miles from Merrillville, IN)
  • 1 day ago

Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....

Pre-Licensed Customer Service Representative - Remote

  • Gary, IN (7 miles from Merrillville, IN)
  • 5 days ago
  • Gary, IN (7 miles from Merrillville, IN)
  • 5 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Associate - Valparaiso

  • Valparaiso, IN (16 miles from Merrillville, IN)
  • 6 days ago
  • Valparaiso, IN (16 miles from Merrillville, IN)
  • 6 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Customer Service Rep-Dra7196

  • Merrillville, IN
  • 19 days ago
  • Merrillville, IN
  • 19 days ago

Provides excellent customer service....

Customer Service Representative

  • Merrillville, IN
  • 20 days ago
  • Merrillville, IN
  • 20 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Srvc Rep-Ortho Spine

  • Merrillville, IN
  • 20 days ago
  • Merrillville, IN
  • 20 days ago

Provides excellent customer service....

Medical Equipment Customer Service Representative

  • Merrillville, IN
  • 21 days ago
  • Merrillville, IN
  • 21 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Retail Customer Service Associate

  • Calumet City, IL (15 miles from Merrillville, IN)
  • 30+ days ago
  • Calumet City, IL (15 miles from Merrillville, IN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 River Oaks W, Calumet City,...

Customer Service Representative

  • Chicago Heights, IL (14 miles from Merrillville, IN)
  • 30+ days ago
  • Chicago Heights, IL (14 miles from Merrillville, IN)
  • 30+ days ago

Customer Service Representative 3.1 3.1 out of 5 stars Chicago Heights, IL 60411 W hat you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer...

Customer Service Representative, Afternoons

  • Oak Forest, IL (24 miles from Merrillville, IN)
  • 30+ days ago
  • Oak Forest, IL (24 miles from Merrillville, IN)
  • 30+ days ago

Store 4706823: 5600 W 159th St, Oak Forest, Illinois 60452 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, Overnights

  • Oak Forest, IL (24 miles from Merrillville, IN)
  • 30+ days ago
  • Oak Forest, IL (24 miles from Merrillville, IN)
  • 30+ days ago

Store 4706823: 5600 W 159th St, Oak Forest, Illinois 60452 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Merrillville, IN
  • 30+ days ago
  • Merrillville, IN
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Westville, IN (21 miles from Merrillville, IN)
  • 30+ days ago
  • Westville, IN (21 miles from Merrillville, IN)
  • 30+ days ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Service Representative Field

  • Gary, IN (7 miles from Merrillville, IN)
  • 60+ days ago
  • Gary, IN (7 miles from Merrillville, IN)
  • 60+ days ago

QCI is seeking an experienced Customer Service Representative (CSR) to join our team in Gary, IN! Quality Carriers, Inc....

Customer Service Representative, Afternoons

  • Crete, IL (15 miles from Merrillville, IN)
  • 90+ days ago
  • Crete, IL (15 miles from Merrillville, IN)
  • 90+ days ago

Store 4706705: 1400 E Steger Rd, Crete, Illinois 60417 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Merrillville, IN

Moving to Merrillville, IN? Find some basic demographic data about Merrillville, IN below.


Local
National
39,471
1,597
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Merrillville, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Merrillville, IN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Merrillville, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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