Customer Service Jobs in Greenwood, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 34 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 2 days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

BMV Customer Service Representative

  • Indianapolis, IN (14 miles from Greenwood, IN)
  • 13 hours ago
  • Indianapolis, IN (14 miles from Greenwood, IN)
  • 13 hours ago

In this role youll provide timely and accurate customer service....

Bilingual Customer Service Representative

  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 19 hours ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 19 hours ago

Leidos is seeking full-time **Bilingual** **Customer Service Representatives** at our FHA Resource Centers in Indianapolis, IN....

Loss Prevention Customer Service Associate II

  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 1 day ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 1 day ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 1 day ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate - Franklin

  • Franklin, IN (10 miles from Greenwood, IN)
  • 4 days ago
  • Franklin, IN (10 miles from Greenwood, IN)
  • 4 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Medical Equipment Customer Service Representative

  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 4 days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 4 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Pre-Licensed Customer Service Representative - Remote

  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 4 days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 4 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Representative

  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 6 days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 6 days ago

We're looking for Customer Service Professionals for our Indianapolis, IN office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative

  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 7 days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 7 days ago

Strong interpersonal skills and customer service skills. Ability to effectively navigate a computer Customer Relationship Management application, related websites and support tools....

BMV Floating Customer Service Representative

  • McCordsville, IN (24 miles from Greenwood, IN)
  • 11 days ago
  • McCordsville, IN (24 miles from Greenwood, IN)
  • 11 days ago

In this role youll provide timely and accurate customer service....

Customer Service Representative

  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 14 days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 14 days ago

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...

Customer Service Associate - Indianapolis

  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 15 days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 15 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Customer Service Representative

  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 16 days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 16 days ago

Pay for Customer Service Representative is between $20 and $21.50 per hour at this location. Are you friendly and do you thrive on providing great customer service?...

Customer Service Representative - Integrity Insurance

  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 20 days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 20 days ago

and Casualty License 1-2 years minimum experience preferred Excellent customer service and communication skills Ability to accept rejection and stay calm under pressure Required- Valid driver's license...

Demographic Data for Greenwood, IN

Moving to Greenwood, IN? Find some basic demographic data about Greenwood, IN below.


Local
National
94,670
2,160
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Greenwood, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Greenwood, IN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Greenwood, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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